The Gen Ai development manager is a senior level position responsible for establishing and implementing strategic initiatives on the GenAI book of Work for Services, and programs in coordination with the Product team. The overall objective of this role is to lead programming activities, lead and build high-performing Engineering teams.

Responsibilities:

• Design and architect end-to-end platform that integrate with GenAI technologies with a focus on scalability, reliability, and performance.
• Good understanding of RAG based implementation and commercial Large Language Models
• Implement best DevOps practices, including CI/CD pipelines, automated testing, and containerization (Docker, Kubernetes) to streamline development and deployment processes.
• Allocate work, and act as an advisor/coach developers, analysts, and new team members.
• Manage Book of Work deliverables and ensure goals are met. Manage risk to the goals with timely mitigation.
• Manage change in priorities and pivot team quickly to deliver on change in priorities.
• Influence and negotiate with senior leaders and communicate with external parties.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of industry experience in systems architecture with a Data processing, AI/ML, & DevOps focus.
• Experienced in designing large-scale platform implementing micro-services architectures in complex environments.
• Experience with various cloud platforms and architectures like single/multitenant etc.
• Proficiency in AI/ML frameworks (e.g., Langchain) & experience with GenAI tech.
• Experience in building applications that apply large language models and GenAI to search, chat agents, and guided analytics.
• Strong, working knowledge of DevOps tools (e.g., Jenkins, GitLab, Docker, Kubernetes) and Infrastructure as Code (IaC) practices.
• Understanding of software development practices, microservices architecture, & API design.
• Experience with data storage solutions (e.g., NoSQL, SQL, data lakes) and pipeline orchestration.
• Excellent analytical and problem-solving skills with the ability to analyze and troubleshoot technical issues and provide innovative solutions.
• Demonstrated leadership and project management skills.
• Demonstrated experience leading team of developers and ensuring development standards are met.
• Demonstrated problem solving experience in areas of performance improvement and/or data analysis for inconsistencies.
• Strong communication, collaboration, and mentorship skills- with the ability to articulate technical concepts to non-technical stakeholders.

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred.

Applicants must be authorized to work in the U.S.  (Citi will not sponsor applicants for U.S. work authorization for this position). Position is based in Jersey City, NJ. Candidate must be located within commuting distance or be willing to relocate to the area

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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