SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

Seeking an experienced Netsuite Systems Engineer to join our growing team. You will report to the Manager, Finance Systems and be directly responsible for complex system configuration, integration development and scripting within NetSuite and other supported systems. 

What you’ll be working on

• Manage and support financial applications, including Coupa and NetSuite, including completing complex configuration where needed
• Configure fields, forms, workflows, reports and dashboards, integrations, scripted rules, etc
• Build and maintain integrations between finance systems ensuring bundles and scripts are updated timely
• Respond to user application issues and enhancement requests in accordance to defined SLAs; work with vendor support organizations as appropriate to support internal teams.
• Proactively identify opportunities for improvement and suggest projects to streamline business operations where applicable
• Complete testing during new system implementation projects and for scheduled system releases. 
• Create/ Maintain systems documentation, including architectural design documentation, business requirements documents, functional design documents, user manuals, test scripts and training materials.

We’d love to hear from people with

• Bachelor’s degree in Business, Accounting, or MIS, or strong understanding of accounting operations.
• 4+ years experience as a NetSuite Administrator
• Experience completing complex configuration and optimization projects including building and enhancing integrations and workflows, and completing complex reporting
• Comfortable working in a fast-paced environment, and able to effectively balance multiple projects and competing priorities
• Excellent problem solving and analytical skills, and strong attention to detail.
• Ability to maintain confidentiality and build strong relationships across cross-functional teams.
• NetSuite certification preferred
• Experience with Netsuite Suitescripts preferred
• Experience following the SDLC preferred

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office up to 1 day per week.

#LI - Hybrid

Why SurveyMonkey? We’re glad you asked 

SurveyMonkey is a place where the curious come to grow.  We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund. 

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.