About us:Cyvl is a Boston-based tech startup revolutionizing the way civil engineering firms and governments map and manage transportation infrastructure. Our enterprise-grade hardware and software solutions leverage 3D mapping sensors to capture LiDAR, imagery, and GPS data, retrofitted to our customers' vehicles. This data is processed through our AI-powered cloud pipelines to generate actionable condition and geospatial reports, saving our customers time, money, and resources. We are in a phase of rapid growth, disrupting a massive and outdated market with our innovative solutions. About the role:We’re looking for a Field Service Operator who’s not afraid to get their hands dirty and takes pride in their work. In this role, you’ll be collecting data as well as maintaining and troubleshooting the sensors that keep our infrastructure running smoothly. You’ll be the backbone of our operation, making sure our tech works in the real world—not just in the lab. If you’re someone who knows the value of a hard day’s work and takes pride in being a part of something bigger, we want you on our team. This isn’t just a job; it’s a chance to be part of a company that respects your skills and gives you the opportunity to grow.
Responsibilites
Collect data across full city road networks with our imagery and lidar sensors
Diagnose and resolve technical issues with the sensor
Train customers and other employees on the use and maintenance of sensors
Assist customers with troubleshooting and resolving sensor errors
Assist with the assembly of new sensors
Assist with the organization and inventory of sensor components
Assist with the development of sensor operating and management procedures
Required Skills
Valid driver’s license
Ability to regularly lift and move up to 30 pounds
Experience troubleshooting mechanical and electrical systems
Experience interacting with customers
Experience with basic mechanical assembly
Ability to explain and troubleshoot technical devices to non-technical people
Excellent written and verbal communication skills
Experience with most common hand and power tools
Passionate about technology and innovation
Ideal Cyvl Candidate
Self-motivated, self-starter with a zeal to win
Great communicator; strong oral and written skills
Ability to think creatively
Hands-on problem solver who enjoys cracking difficult nuts
Quick study – able to pick up and apply new concepts in a hurry
Track record of achievement
Enjoys working on and helping to build outstanding teams
Demonstrates an entrepreneurial spirit and gets stuff done
What We Offer
Competitive payment
Opportunities for professional growth and development
A collaborative and innovative work culture with a tight-knit team of ~20 employees
If you're a results-driven individual with a passion for systems, then we want you to apply to join our team. At Cyvl, you'll have the opportunity to work on cutting-edge technology and make a meaningful impact on the world.
