Join the Customer & Digital team as our Domain Architect Data & AI and start a challenging journey in a complex and fun environment, working on the hottest topic in IT: data!

Customer & Digital is the Business Unit that is responsible for a consistent and excellent customer experience across the products of NN. As Customer & Digital we provide the customer facing portals, but also the customer master data, core customer data insights, and help business units with our Advanced Analytics solutions. Customer & Digital has a flat organization, an open culture and a lot of talented engineers on board. NN is a front-runner for AI, as one of the launching customers for ChatGPT..

What you are going to do

As Domain Architect Data & AI, you will drive our transformation towards a data-driven company, focusing on data-related topics, but you will also be involved in the architecture of Customer & Digital and NN as a whole. You will lead the way for Nationale Nederlanden to become more data-driven and drive the transformation that AI will bring across the Business Units. As an architect, you advise the C&D organization on how to integrate data and AI technology as optimally as possible into our landscape. More specifically, you will:

• provide our DevOps teams with guardrails and guidance on technical and architectural issues, and coach our engineers to help them grow their design, troubleshooting and root-cause analysis capabilities
• design secure, resilient and compliant architectures that drive excellent customer experiences across our channels
• stay on top of the latest technological and regulatory trends and developments, and their application in financial services, to anticipate architectural changes and improvements
• create ambitious and realistic implementation roadmaps for the upcoming periods. Your roadmaps will be geared to meeting our strategic goals, increasing customer engagement
• engage with internal and external suppliers/stakeholders, ensuring that our solutions are aligned with our architecture and business goals

What we offer you

NN invests in an inclusive, inspiring work environment and in skills and competences for the future. We match this with employee benefits that are in line with what is needed today and in the future. This way, we offer our employees the opportunity to get the best out of themselves. We offer you:

• Salary between €5.330 and €9.076 depending on your knowledge and experience
• 13th month and holiday allowance are paid with your monthly salary
• 27 vacation days for a 5-day working week and one Diversity Day
• A modern pension administered by BeFrank
• Plenty of training and learning opportunities
• NS Business Card 2nd class, which gives you unlimited travel, also privately. Do you prefer to travel with your own transport? Then you can declare the kilometers travelled
• Allowances for setting up your home office and for internet use

Who you are

You embrace change and have a positive drive to make things better. You take responsibility for what you do and you are creative. You’re a team player, and enjoy interacting with other professionals. You can communicate with deeply technology-oriented engineers as well as with senior management. You have a proven ability to work cross-functionally to achieve goals. You have an analytical mind and love diving into data. Additionally you have:

• Experience as an architect on complex programs and projects with a heavy IT component
• Experience with software development IT operations and application architectures in a data context, preferably in a financial environment, and an in-depth understanding of integration patterns and cloud-native services
• Good communication & presentation skills and you are organizationally sensitive
• A good command of spoken and written English, as you’ll be working in an international team. Some command of Dutch will help with communication with your Dutch colleagues
• You have a Master degree in an IT related field

You have knowledge of:

• Data Platform Strategies (Lakehouse, Data Mesh) incl. Lakehouse implementations with Azure Data Factory & Azure Databricks
• Principles of LLM, Machine Learning, ChatGPT
• Multiple cloud platforms (Azure, AWS)
• Micro-services architecture, REST principles
• Data modelling & Data governance in a financial context
• Architecture frameworks like TOGAF
• Experience with Event Driven Architecture (Kafka), SAP stack components, e.g. SAP HANA, SAP BW and Marketing Automation (Adobe) would be nice to have

Who you will work with

You will be part of the architecture team of Customer & Digital, with 4 experienced colleagues, but you will also be working with various experts across NN, and with the scrum teams of primarily the Data & AI department. Also, you will work with the Data Office, our DPO and the Marketing Automation team. You will be the liaison towards NN Group IT and represent Customer & Digital in the Data & AI Architecture Board.

Any questions?

Any questions about the process can be directed to Nicky Stalknecht via nicky.stalknecht@nn-group.com.