Responsibilities:

  • Project Leadership:
    • Manage ICERTIS GenAI application implementations.
    • Take ownership of customer relationships for enterprise clients.
  • Team Development:
    • Build and foster internal consulting capabilities within the AI implementation team.
    • Hire, develop, and manage a team of professionals to ensure timely, quality project delivery.
    • Serve as a role model for project management, best practices, proactive action, and creative problem-solving.
  • Client Engagement & Delivery:
    • Define project scope in collaboration with business teams to ensure optimal implementation.
    • Drive system configuration, deployment activities, and deliver high-quality solutions.
    • Maintain strong customer relationships, serving as the company sponsor for key deployments.
    • Serve as an escalation point for clients, ensuring smooth delivery and issue resolution.
  • Cross-Functional Collaboration:
    • Work closely with sales, presales, support, training, and development teams to drive customer success.
    • Review key project deliverables with teams and provide accurate forecasts to management.
  • Process & Documentation:
    • Develop and maintain project plans, including task assignments, training materials, reports, process flows, dashboard metrics, etc.
  • Strategic Contribution:
    • Contribute to the product roadmap through insights from customer interactions and implementation experience.
    • Build an organization that supports successful implementations of the Icertis Contract Management product.
  • Travel:
    • Willingness to travel to client sites for project-related meetings.

Qualifications:

  • Experience:
    • 20–25 years of experience, with a proven track record in enterprise application implementation.
    • Prior experience in Contract Management or Supply Chain application implementations preferred.
    • Recent experience managing GenAI projects/solutions for enterprise customers.
    • Deep exposure to AI models, especially Azure OpenAI and ChatGPT.
  • Skills & Competencies:
    • Expertise in end-to-end enterprise project management and delivery.
    • Strong analytical and problem-solving skills with a data-driven approach.
    • Excellent written and verbal communication, with strong CXO-level presentation skills.
    • Comfortable in a hands-on contributor role.
    • Skilled in process improvement, decision making, planning, and standard development.
  • Education:
    • Bachelor’s degree in Science or Engineering (mandatory).
    • MBA preferred.

Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries.

Location

Pune, Maharashtra, India

Job Overview
Job Posted:
1 month ago
Job Expires:
Job Type
Full Time

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