Location: Ho Chi Minh City,Ho Chi Minh City,Vietnam

Trusting Social is reshaping the consumer financial landscape across Asia, empowering over 600 million consumers to access the financial services they need. As a trusted partner to 90+ leading financial institutions, we are a dominant force in consumer credit scoring, personal loans, digital identity, and beyond. Now, we are pioneering Artificial General Intelligence (AGI) solutions, leveraging Generative AI (GenAI) technology to revolutionize banking in the post-AGI world. This will ignite the next wave of productivity and user experience innovation, much like the Internet and mobile computing have done before.Trust Vision, one of our key product groups, is dedicated to making the digital world safer for both consumers and institutions through AI and Big Data. Our product portfolio includes digital identity solutions, eKYC services, onboarding platforms, payment authentication, and more. We empower banks, fintech companies, e-wallets, and e-commerce platforms in their digital transformation efforts, enabling them to onboard customers seamlessly anytime and anywhere, detect fraud, ensure secure transactions, and reduce digital operational risks. Our solutions help businesses reach broader markets and scale efficiently.How you will make an impact in this roleAs the Director of Product - Trust Vision at Trusting Social, you will lead the development and growth of our Trust Vision product group, overseeing its vision, strategy, execution, and P&L. You will be accountable for driving product strategy, shaping the roadmap, and making critical decisions to scale the business globally.If you're genuinely passionate about building world-class products and never settling for second place, join us on a journey of discovery to solve problems and deliver excellence.ResponsibilitiesLead Product Vision & Strategy: - Define and drive the long-term vision, strategy, and roadmap for the Trust Vision product group. Spearhead the innovation of AI-powered products that push the boundaries of what’s possible to make the digital world safer for both consumers and institutions through AI and Big Data. - Continuously identify emerging trends, technologies, and customer needs to stay ahead of the curve and drive groundbreaking product development, securing our product leadership. - Define and continuously refine our product vision and our roadmap for the development of our suite of AGI agents for banking & financial services.Global Market Expansion: Take ownership of the product's global market expansion strategy, achieving product adoption, scaling revenue, and managing profitability at a global scale.Drive Cross-Functional Collaboration: Work closely with cross-functional teams, including product managers, engineers, data scientists, marketing, and sales, to align product goals and execution. Foster a culture of collaboration and innovation to deliver high-quality products.Product Portfolio Leadership: Oversee the development of a diverse product suite, including digital identity, eKYC, onboarding, and payment authentication solutions, AGI agents. Ensure products meet the highest standards in security, scalability, and user experience.Customer-Centric Innovation: Stay deeply connected with individual and institutional customer needs, pain points, and feedback. Prioritize features and enhancements that will drive customer satisfaction, adoption, and long-term value.Data-Driven Decision Making: Use both quantitative data and qualitative customer insights to measure product performance, refine features, and make informed decisions that drive product success and business growth.Financial P&L Management: Own the P&L for the Trust Vision product group, ensuring sustainable growth, profitability, and effective resource allocation.Mentor & Develop Talent: Foster a high-performance culture within the product and cross-functional teams by promoting continuous learning, empowering team members, and creating a space for bold, innovative thinking.Stakeholder Engagement: Build strong relationships with internal and external stakeholders, including key clients, partners, and industry leaders. Ensure that product features are aligned with customer and market demands.Ensure Operational Excellence: Oversee the seamless execution of the product roadmap, ensuring the timely and successful launch of product features. Collaborate with engineering and data science teams to ensure smooth implementation and deployment.Support Sales & Marketing: Work closely with the sales and marketing teams to create compelling product narratives and ensure successful product launches, go-to-market strategies, and customer acquisition.Key ExpectationsBe the Innovator: Constantly push the envelope in terms of product innovation. Bring bold ideas that disrupt the market, leveraging AI to deliver world-class products.Drive Global Success: Lead the global scaling of Trust Vision products, ensuring they’re adopted across diverse markets while meeting local compliance and customer expectations.Think Beyond Today: Stay forward-thinking—anticipating future industry shifts and proactively adapting the product roadmap to stay ahead of competition and meet future customer needs.Own the Business Impact: Be accountable for both product success and business growth. Take full ownership of the P&L, product performance, and customer satisfaction metrics.RequirementsMust have Strategic reasoning grounded in facts & data, crystal clear on competitive advantage, market positioning, competitive landscape, market dynamics, technological growth and disruption.Ability to zoom in - analyzing a problem, pain point in depth; and zoom out - maintaining a clear picture of business impact, constraints, dependencies of all objectives & problems to effectively prioritize and ensure overall success.Go to the bottom of things, problems, metrics to derive key drivers. Listen intensely and think deeply to discover disruptive insights.Proven track record of driving global business expansionExceptional ability to identify market opportunities and customer pain points, then translate those insights into innovative product solutions, leading product innovation.Deep data-driven mindset—ability to analyze data to drive decision-making, measure success, and refine products.Strong leadership skills, including experience leading and mentoring product teams to deliver impactful results.Excellent communication skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.Exceptional problem-solving skills: think from first principles to validate insights, ask thoughtful questions, create well-considered solutions that have a clear path to delivering large value.10+ years of experience in product management and development - or other senior leadership/strategic experience, with exposure to or experience in AI technologies.Experience in SaaS/B2B product development.Willingness to roll up your sleeves and do whatever it takes to help your team win Strong learning capability and self-motivation to acquire new knowledge.Extreme ownership, love the products and do whatever it takes to make the products standout.Be passionate about exploring and staying at the forefront of emerging AI, AGI, AI Agent, and LLM technologies, eagerly seeking out the latest trends to inspire and drive groundbreaking product innovation.Preferred  Degree or strong experience in Computer Science, Engineering, Mathematics, Consulting.Experience with Banking & Financial B2B products, especially AI solutions, payment/ credit transfer solutions, KYC solutions or fraud risk management for customer onboarding.Knowledge of AI/Machine Learning topics.An MBA degree would be a plus.Excellent candidatesPassionate about solving complex and large-scale/world-class problems, finding joy in crafting solutions that impact millions of lives or transform the world.Excellent in problem-solving, solving problems in a well-structured, data-backed, and deeply analytical manner, combined with a touch of creativity.Strong track records of products attest to their effectiveness in creating meaningful impacts and addressing the intended challenges.Extreme ownership is without a doubt, working for the love of it, leading the team to help millions of lives.What we offerJoin our team and enjoy:Competitive compensation package, including 13th-month salary and performance bonusesComprehensive health care coverage for you and your dependentsGenerous leave policies, including annual leave, sick leave, and flexible work hoursConvenient central district 1 office location, next to the metro stationOnsite lunch with multiple options, including vegetarianGrab for work allowance and fully equipped workstationsFun and engaging team-building activities, sponsored sports clubs, and happy hour every ThursdayUnlimited free coffee, tea, snacks, and fruit to keep you energizedAn opportunity to make a social impact by helping to democratize credit access in emerging marketsAbout usTrusting Social, an AI Fintech pioneer, assessed 1bn consumers across 4 countries, revolutionizing credit access. Our unwavering commitment to consumer data rights drives our journey to provide 100 million credit lines in emerging markets. With AI & Big Data, we aim to deliver unprecedented financial access. As audacious problem solvers, we champion ownership, integrity, and innovation. Join us if you're driven to impact society, embracing advanced technology to make a difference. We offer a platform for exploration and impactful contributions. If you're ready to innovate and drive change, be a part of our team.For more information about us please visit our websitehttps://trustingsocial.com
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