About the Role

OpenLoop is looking for a strategic and hands-on Director of Engineering to join our team in our San Jose, CA office.  In this role, you will be responsible for driving the development of our technology roadmap, lead high-performing engineering teams, and integrate AI-powered solutions into our digital health platform. 

NOTE:  This role will require 1 day in office to collaborate with our San Jose team.  Residing in / near the San Jose area is required.

What You'll Do: 

• Provide hands on support and leadership to our Engineering teams, specifically leading key functions, with a strong specialty in AI / ML and smart infrastructure best practices
• Guide, and support technical oversight across all engineering functions, which will include platform, infrastructure, product development, AI/ML, and DevOps.
• Drive the development and implementation of scalable, secure, and compliant healthcare software solutions.
• Partner cross-functionally with Product, Design, Clinical, and Data teams to define and execute the technical vision.
• Build and scale AI-driven features that enhance clinical workflows, patient engagement, and operational efficiency.
• Foster a culture of innovation, ownership, and continuous improvement.
• Lead hiring, mentoring, and development of engineering talent, promoting diversity and inclusion.
• Ensure adherence to security, privacy, and healthcare compliance standards (HIPAA, SOC 2, etc.).
• Manage vendor relationships and evaluate build vs. buy decisions for critical technologies.
• Other duties as assigned.

Who You Are:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• 8-10+ years of software engineering experience, with 5+ in engineering leadership roles.
• Proven success leading and scaling engineering teams in high-growth startups or tech-forward healthcare environments.
• Hands-on experience implementing AI/ML solutions, especially in healthcare or enterprise software.
• Deep understanding of cloud-based architecture (e.g., AWS, GCP), modern frameworks, and API design. 
• Experience with distributed systems, serverless technologies, and event-driven architectures.
• Experience with healthcare interoperability standards (e.g., HL7, FHIR) is a plus.
• Strong communication skills with the ability to translate technical strategy into business outcomes.
• Passionate about improving healthcare delivery through technology.
• Ability to deliver results in a fast-paced environment, often with competing priorities.

Please note:

• This position will be required to live in / near the San Jose metro area, to fulfill key leadership onsite meetings, 1 day per week. Please be aware of this requirement, if you apply. 
• If you are reside outside of the area, we cannot guarantee relocation assistance for this position.

About OpenLoop

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere. Our tele-health support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

Our Company Culture

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

Our Benefits

In addition, for salaried positions you would also be eligible for:

• Medical, Dental, and Vision plans
• Flexible Spending/Health Savings Accounts
• Flexible PTO
• 401(k) + Company Match
• Life Insurance, Pet insurance, and more

Sound like a good fit? We’d love to meet you.