Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
We have recently launched our services in Taiwan including Rocket Delivery which offers next-day delivery for a wide selection of items at affordable prices and Rocket Overseas which offers international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
As the Director of Data Science, you will play a pivotal role in shaping Coupang's Taiwan product strategy by leveraging the power of data sciences. You will lead a team of talented business analysts and data scientists working closely with the Catalogue, Retail, Product, and Engineering teams. Your primary objectives will be to build a world-class, data-driven e-commerce product experience for our customers and to define and execute the overarching data strategy for Coupang's international markets. This is a unique opportunity to build from a strong foundation and make a transformative impact on a rapidly growing global business.
This role will drive the development of advanced analytics, machine learning models, and data-driven strategies to optimize customer experience, personalization, product discovery, and operational efficiency.
What You Will Do
- Strategic Leadership:
- Define and execute the data science roadmap aligned with business goals.
- Partner with product, engineering, and business teams to integrate data science into product development and decision-making.
- Model Development & Deployment:
- Oversee the design and deployment of models for recommendation systems, dynamic pricing, customer segmentation, and demand forecasting.
- Ensure scalability, performance, and reliability of data science solutions in production.
- Data Strategy & Governance:
- Collaborate with data engineering to ensure robust data pipelines and infrastructure.
- Promote best practices in data quality, governance, and ethical AI.
- Business Impact:
- Translate complex data insights into actionable strategies that drive measurable business outcomes.
- Present findings and recommendations to executive leadership.
- Team Management:
- Build, mentor, and lead a high-performing team of data scientists amd business analysts.
- Foster a culture of innovation, experimentation, and continuous learning.
Qualifications:
- Master’s or Ph.D. in Computer Science, Statistics, Mathematics, or a related field.
- 15+ years of experience in data science, with at least 5 years in a leadership role.
- Proven experience in e-commerce, retail, or digital product platforms.
- Expertise in R, Python, SQL, Spark, and ML frameworks (e.g., TensorFlow, Scikit-learn).
- Strong understanding of recommendation systems, A/B testing, and customer analytics.
- Excellent communication and stakeholder management skills.
Recruitment Process and Others
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
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