Make an impact with NTT DATA
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Your day at NTT DATA

The Director, Services is a leadership role responsible for ensuring the delivery of Services to clients.

This role is responsible for ensuring the efficient operation, optimization, and continuous improvement of Managed Services, Support Services and Technical Services.

The Director, Services manages and deploys targeted Services programs to help accelerate sales, client engagement and service delivery and collaborates with cross-functional teams, fostering client relationships, and driving service excellence to meet or exceed client expectations.

The Director, Services drives a collaborative and innovative team culture focused on operational excellence.

What you'll be doing

Job Profile Summary

A visionary leader with a passion for cultivating transformative consulting practices. We are seeking an exceptional individual to spearhead our Data Analytics and AI consulting business across the Asia-Pacific (APAC) region. As the APAC Head of Data Analytics and AI Consulting, you will lead a dynamic journey to establish and expand our data analytics and AI consulting footprint, driving innovation, and delivering unparalleled value to our clients. This pivotal role demands a strategic thinker with a proven track record in building and nurturing high-performing teams, forging strong client relationships, and orchestrating growth strategies tailored to the diverse landscape of the APAC market.

Key Roles and Responsibilities:

Financial and Operational

•Accountable for the profitability of the Data Analytics and AI Consulting Practice.  •Drive aggressive YoY growth.•Recruit and develop the team of consultants (capability / capacity).

Leading Projects

•Lead projects using expertise in data science, artificial intelligence, and machine learning to develop innovative solutions for complex business problems, ensuring high client satisfaction. •Define objectives, scope, timelines, and ensure successful outcomes. •Break down intricate business challenges, devise effective solutions, and focus on client needs. •Develop innovative solutions for complex business problems, prioritizing high client satisfaction. •Bring innovative thinking and resourcefulness to achieve successful client outcomes. •Utilize best practices and creativity to address challenges and deliver impactful solutions. •Conduct market research, formulate perspectives, and communicate insights to clients and stakeholders. •Establish strong client relationships, gaining insights into project requirements and challenges. •Interact at appropriate levels to ensure client satisfaction and project success. 

Communication

•Communicate complex technical concepts clearly to non-technical audiences. •Provide regular updates and comprehensive reports to clients on project progress. 

Data Science

•Handle data sets of varying complexity, processing massive data streams in distributed computing environments. •Implement batch and real-time model scoring for effective decision-making. •Assemble large, complex data sets meeting functional and non-functional business requirements. •Apply business acumen to analyze data, develop insightful reports, and solve problems. •Perform ad hoc analyses based on evolving business needs. •Participate in the analysis and resolution of issues related to information flow and data content. •Collaborate with data stakeholders to address challenges and enhance data quality. 

Mentorship

•Mentor junior data scientists, fostering professional growth within the team. •Conduct training sessions to enhance overall data science skills within the organization. 

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.