• Manage and maintain the customer's Dell CSG (Client Solutions Group) environments, including hardware and software administration.
• Collaborate with clients and internal teams to gather requirements and design appropriate Dell CSG solutions.
• Perform installations, upgrades, and patches for Dell CSG systems.
• Troubleshoot and resolve issues related to Dell hardware and software components of CSG systems.
• Monitor system performance, analyze logs, and optimize configurations for efficient operation.
• Create and maintain documentation, including installation guides, technical specifications, and standard operating procedures.
• Provide technical support and guidance to clients on Dell CSG related matters.
• Support End User with an on-prem file backup solution based on Dell EMC Backup Services.
• Stay up-to-date with the latest technologies and advancements in Dell CSG offerings.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 5-7 years of experience in implementing and supporting Dell CSG systems.
• Experienced in SCCM operation and packaging (drivers and application )
• Knowledge of Dell laptops, desktops, workstations, and other client-focused solutions.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and collaboration abilities.
• Relevant certifications in Dell CSG or similar technologies are preferred.

Benefits

• Private Health Insurance
• Social Insurance
• Travel is required, with a per diem provided.