At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

As a Data Scientist, you will be responsible with enhancing our contact center solutions through the development of advanced NLP algorithms and models. You will work in a collaborative team environment to explore and create solutions to industry problems using machine learning and state-of-the-art large language models.  You bring to this team environment a strong foundation in machine learning and deep learning, as well as the curiosity and grit to see a project to delivery.

How will you make an impact?

• Participating in high-level, undefined ideas and business problems using structured and unstructured data 
• Developing product offerings through careful consideration of business value and data analysis 
• Building and fine-tuning deep learning and machine learning models, with an emphasis on large language models
• Communicating research findings, technical concepts, and model recommendations effectively to technical and non-technical stakeholders

Have you got what it takes?

• BS or MS in Computer Science or related degree
• 2+ years of experience implementing machine learning and NLP models using real-life data
• Experience working with deep learning models
• Proficiency in Python programming
• Advanced knowledge of statistics

You will have an advantage if you also have:

• Proficiency with deep learning libraries (PyTorch, TensorFlow, JAX, etc.)
• Experience deploying NLP models in production environments, ensuring scalability and performance
• Experience with building and/or fine-tuning large language models

What’s in it for you? 

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 3807
Reporting into: Group Lead, Data Science
Role Type: Individual Contributor

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.