The Data Operations Specialist is responsible for managing and optimizing data processes to ensure accuracy, integrity, and accessibility of data across the organization. This role involves data entry, validation, analysis, and generating reports to support decision-making. The specialist collaborates with cross-functional teams to improve data workflows and implements best practices for data management.

• Control/Monitor custom tools and resources. Annotate and analyze data.
  (70%)
• Making sure that the leads are handled correctly. Be the strategic contact for AI escalations and help customers see the value behind the product. (10%)
• Identify and report the issues to the development team. Work with other team members to troubleshoot technical issues solve design problems, and find creative ways to drive positive outcomes for the customers. (10%)
• Work efficiently to meet project deadlines and deliver labeled datasets within specified timeframes. (5%)
• Perform all other duties assigned by the Data Operations Team Lead. (5%)

• Excel for data preprocessing and analysis.
• English (Level B2 - C1).
• Excellent verbal and written communication skills.
• Ability to multitask and thrive in a fast-paced (dynamic) environment.
• Strong Analytical Skills.
• Experience in Customer Service will be a plus.