Reports to: Customer Success Manager
Location: Remote in the continental US, Alaska, or Hawai
Hours: Full-time
Compensation: $65,000 - $80,000 Base Salary + Equity + 401K Match
About ReflexAI
ReflexAI brings the best in machine learning and natural language processing to mission-driven, people-centric organizations via innovative tools that transform how they train, develop, and empower their frontline teams. The Customer Success team at ReflexAI is an agile and proactive team dedicated to ensuring our customers not only succeed but thrive, delivering personalized support and innovative solutions every step of the way.
About this role
As a Customer Success Associate, you will be involved in supporting a vast number of accounts and projects to ensure our customers achieve their desired outcomes and have a positive experience with ReflexAI tools. You’ll support the Customer Success team through cross-functional internal tasks and administrative duties. While you may not frequently interface with customers day-to-day, your work will be crucial in ensuring smooth operations and contributing to the overall success of customer engagement initiatives.
What you’ll do
Requirements for a great fit
Benefits