As a CCAI Sales Specialist, you will be responsible for growing the Contact Center AI (CCAI) and Contact Center as a Service (CCaaS) business by building and expanding relationships with new and existing customers. You will build relationships with both AI Sales Specialists (AISS), Cloud Field Sales Representatives (FSRs), Customer Engineers (CEs) as well as new and existing customers. You will develop relationships with external customer stakeholders, identifying innovative ways to multiply impact and the impact of the team. You will partner with internal Google Cloud sales teams to grow their Customer Experience businesses and drive overall value for Google Cloud sales cycles, including a combination of expansion agreements, as well as working with product teams to help customers build new products leveraging AI.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.