Location Designation: Hybrid - 3 days per week 

Our New York Life culture has laid the foundation for over 175 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. The strength revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance.

As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities.  You will be part of an inclusive team guided by our belief to always be there for each other–providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.

You are our future, and we commit to investing in you accordingly.

We’re seeking a skilled Senior M365 AI Platform Engineer to lead, design and build Copilot & Power Platform solutions to be deployed across SharePoint, Teams, internal NYL channels, Websites, and SaaS applications. This role will also support M365 integrated experiences. The ideal candidate will be instrumental in supporting and enabling users and business areas to build impactful, scalable M365 and Copilot solutions while ensuring environments remain secure, healthy, governed and optimized for future growth.

What You’ll Do:

M365 AI Platform & Support

• Provide expert-level Copilot, Copilot Studio and generalized AI consulting support for NYL business users, including in-depth reviews of current use cases.
• Demonstrate expert knowledge of M365 Copilot, Copilot Studio, SharePoint, Teams, and related M365 tools and technologies.
• Guide and mentor teams on Copilot architecture, best practices, and integration patterns for Agents and related requirements for scalability.
• Review solution designs, provide technical recommendations, and conduct code reviews prior to deployment.
• Support the use of Copilot experiences embedded in SharePoint, Teams, and potentially standalone Copilot Studio agents.
• Support the environments in Power Platform admin center as well as maintaining an overall inventory of Copilot Agents as well as their usage.

Environment Management

• Assist users in building and managing secure, scalable M365 Copilot solutions across NYL’s lower environments and production zones.
• Ensure adherence to governance, policies, and compliance standards across all user-developed solutions.

Community Engagement

• Monitor the internal Copilot Teams channel, providing timely technical guidance and sharing knowledge with peers and users across the Enterprise
• Lead weekly developer syncs to showcase new features, share platform updates, and promote the adoption of best practices.

Dashboards & Monitoring

• Develop and maintain dashboard metrics to monitor usage, adoption, and the health of M365 administrative and platform solutions.
• Support the creation and maintenance of dashboards tracking Copilot and Azure usage to assist with reporting and cost optimization.

Strategic Analysis & Innovation

• Leverage M365 data, web APIs, and third-party connectors to support application logic and evolving business needs.
• Evaluate use cases for potential escalation to OpenAI developers for advanced enhancements or custom Copilot solutions.

What You’ll Bring:

• 5+ years of hands-on experience in Microsoft 365 (M365) administration, including Microsoft Teams and SharePoint Online and Power Platform, etc.
• 1 years of Copilot Studio experience
• Practical experience with AI-assisted development governance tools such as GitHub Copilot, ChatGPT, or similar, particularly in supporting our processes for DevOps compliance.
• In-depth knowledge of SharePoint Online, Teams integration, and M365 AI capabilities within enterprise environments.
• Knowledge of SharePoint Advanced Management and Purview helpful but not required
• Strong understanding of Azure services, API integration, and custom connector development.
• Proficiency in creating and publishing dashboards with tools like Power BI, Azure Monitor, or similar.
• Excellent communication skills and a collaborative approach to working with both technical and non-technical stakeholders.
• Demonstrated ability to lead peer code/design reviews and facilitate knowledge-sharing or training sessions.

Preferred Qualifications:

• Relevant Microsoft or cloud certifications (e.g., MS-300, AI-100, PL-600).
• Experience in large enterprise environments supporting both professional developers and low-code/no-code solutions.
• Familiarity with OpenAI, Azure OpenAI, or other large language model (LLM) platforms and frameworks.

#LI-TL2

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Pay Transparency

Salary Range:  $155,000-$267,500 

Overtime eligible: Exempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

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Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Job Requisition ID: 91773