The Opportunity

You`ll work as part of a high-performing team on a broad range of clients and assignments that will stretch and challenge you. You`ll be encouraged and expected to take accountability and make an impact.

We are seeking a highly skilled and motivated Conversational AI (Druid) Developer to join our Data & AI Team. 

Your key responsibilities

• Understand and follow the architecture design prepared by the Solution Architect
• Develop and maintain chatbot solutions using Druid technology
• Collaborate with the client's IT team to integrate proposed solutions into the existing infrastructure
• Develop and optimize Druid solutions by integrating NLP and NLU technologies
• Adhere to EY delivery methodology and development standards
• Develop well-structured, maintainable, and easy-to-understand solutions using the selected technology, covering activities such as connecting to databases, parsing files from multiple sources, and interacting with email or applications like ERP systems
• Responsible for the overall unit testing and integration of the scripts
• Assist in UAT activities to ensure proper resolution of reported bugs and errors
• Join project SCRUM ceremonies (e.g., daily stand-ups, sprint planning, sprint review, sprint retrospective) and report an accurate status of the work pending and completed
• Contribute to the documentation of all technical-related deliverables required in the project delivery and hand-over activities (e.g., run guide, defects log, etc.).

Skills and attributes for success

• Highly driven, autonomous, resilient, and a team player with a strong work ethic
• Strong analytical and problem-solving skills with a keen attention to detail
• Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment

To qualify for the role, you must have

• Minimum of 1-3 years of relevant working experience in Conversation design
• Excellent English communication skills
• Mandatory experience with databases (e.g. MS SQL, Oracle)
• Experience in web development with technologies like HTML, CSS, JavaScript, jQuery, JSON, XML
• Experience developing and implementing solutions based on Druid Technology
• Proven experience with JavaScript, API (REST/SOAP), Entities, Data Types
• A degree in Computer Engineering, Software Engineering, Information Technology/Systems or another related field

Nice to have

• Good communication skills in appropriate business language
• French and/or German language skills
• Certified in UiPath (or any other relevant automation technology) with a minimum of 1 year of practical experience
• Experience with .NET (C#) and the .NET Framework

What we look for

More than anything, we`re interested in people with the right attitude for the job!

That`s naturally entrepreneurial people that feed on the energy of a thriving global team. You`ll need a balance of technical and analytical skills, a creative approach to work and strong communcation skills. Put simply, if you`ve got big ideas on how we can do better, as well as the confidence to voice them, this role is for you.

What working at EY offers

• At EY, you`ll learn A LOT through experience, on a variety of projects for a diverse range of BIG clients.
• Get free certifications and enjoy national&international training.
• Get extra vacation days when public holidays fall on a weekend.
• Join an EY Community and practice your hobby with your colleagues off-work.
• Get plenty of discounts, perks and medical coverage.
• Free access to Udemy, EY Badges
• Bookster library
• Medical subscription for employees and family members (wife/husband/children)
• Life & accident insurance
• EAP- Employee Assistance Program - Short term confidential counselling services for you and those who live with you.

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better.

Apply now.

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