Commercial Operations Specialist

Department: Commercial Operations

Employment Type: Full Time

Location: UAE

Reporting To: Altaf Kalpatt

Description

About us:

Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein, use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest-rated, most-reviewed, largest and fastest-growing app of any fintech in the GCC region. Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.

About the role:

As a Commercial Operations Specialist, you will play a pivotal role in onboarding, maintaining, and reporting on channel partnerships. You'll also support our sales team with essential tools and cross-department collaboration, ensuring seamless operations. With a strong focus on CRM—covering usage, automation, migration, and reporting—you'll dive into revenue operations, including GMV, revenue, merchant reporting, forecasting, and budgeting. You will l collaborate closely with our strategy team on impactful projects and drive our success forward.

Key Responsibilities

• Onboarding and relationship management with partners
• Assist in the creation and maintenance of sales reports and dashboards
• Conduct data analysis to identify trends and insights
• Support the sales team in managing customer data and maintaining the CRM system
• Assist in the optimization of sales processes and workflows
• Collaborate with cross-functional teams to ensure smooth sales operations
• Contribute to ongoing projects related to sales operations

Skills, Knowledge & Expertise

• 1 - 2 years of experience in sales operation, partnerships, or/and revenue operations
• Strong analytical and problem-solving skills
• Proficiency in Microsoft Excel and other data analysis tools
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

Job Benefits

• A competitive salary dependent upon experience
• Excellent health benefits
• We offer flexible working hours and trust you to work enough hours to do your job well at times that suit you and your team.
• A working environment that gives you autonomy and responsibility from day one
• You should be comfortable with the idea that the quality of your work will influence the shape of your career.
• We are passionate about creating an equitable, high-performing workplace that gives people from all backgrounds the support they need to thrive, grow, and meet their goals (whatever they may be)
• Participation in the company’s employee stock options program.