JOB PURPOSE:

CloudOps embodies the core principles of cloud platform engineering, seamlessly blending aspects of cloud architecture, IT operations, application development, security, and compliance. This integration empowers organizations to efficiently manage their cloud-based applications and services.

Role and Responsibilities

• Design and implementation of cloud operating models that will deliver on innovation, agility, cost benefit and time to market promises.

• Adopt a holistic approach across multiple dimensions to modernize the client’s operating model. These dimensions will include process, governance, skills, culture, tooling & technology and organization.

• Leverage and maximize our clients’ existing investments in ITSM tools and frameworks.

• You will be required to work and communicate with all levels of an organization to collaboratively innovate, design and implement new business and operating models. You’ll bring an acute sense of market trends and the challenges facing our clients, to deliver lasting and sustainable organizational transformations.

• Design, implementation, and management of cloud centers of excellence

• Integrating business operating models with cloud operating models

• Experience in lean process design and intelligent process automation (desirable)

• Implementation of DevSecOps models along with necessary tooling, business change and processes.

• Solid understanding of hybrid and multi-cloud environments, DevOps and CI/CD

• Experience in cloud strategy and implementation for large or mid-size organizations on public clouds (AWS, Azure or GCP)

• Security and governance models for cloud engineering and operations

• Driving IT and business automation across product management, engineering and operations

• ITIL and service management

o members and clients’ technical teams.

Requirements

• Technical Expertise:

o Worked on at least 1 end-to-end Cloud Target Operating Model engagement

o Brings good understanding of Cloud Target Operating Model

o Brings project experience in 2 or more areas from Cloud Strategy, Business Case, DevOps, FinOps, etc

o Delivered and led advisory engagements, driving positive outcomes and developing opportunities to deliver follow-on work

o Lead successful large-scale, complex IT transformation delivery engagements in alignment to a client’s strategic objectives

o Hands-on experience with hybrid and multi-cloud environments is a plus.

• Certifications:

o Azure Admin, AWS Admin, and GCP Admin certifications are highly preferred.

• Experience:

o 10+ years of experience in private cloud environments with a focus on Multi-Cloud technologies.

o Prior experience in managed services or consulting environments is an advantage.

Preferred Qualifications:

• Knowledge of ITIL frameworks and service management best practices

• Knowledge of Generative AI