Company Description

Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006 under the name of T-Systems Slovakia and ever since has been inextricably linked with the region when became one of the founding members of Košice IT Valley. We have managed to grow from scratch to the second largest employer in the eastern part of the country with more than 3900 employees. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative information and communication technology services.

Job Description

PURPOSE

The Engineer independently checks, executes, solves (where appropriate), and creates tickets (problem tickets, change management tickets, incident reports, delivery orders (DO)) to maintain service for customers according to the given quality KPIs and internal processes (INM, CHM, PRM, DOM). The Engineer is familiar with DevOps and Agile methods and performs both operational and basic development tasks in a Cloud environment.

WHAT WILL YOU DO?

• Administer cloud-based technologies.
• Install and deploy new features for OS, as well as Data & Analytics and AI (Big Data) applications and/or environments.
• Work based on the DevOps model, with less focus on process and more on content.
• Develop solutions according to the Agile methodology (SCRUM).
• Cooperate in the implementation and testing of developed solutions.
• Create technical documentation.
• Apply a creative approach within complex solutions and technologies.
• Actively participate in research & development projects.
• Investigate and analyze the root cause of incidents, initiating corrective actions as needed.
• Adhere to internal work instructions and process guidelines within DTAG.
• Follow defined escalation standards in case of deviations.
• Engage in regular and/or irregular communication with colleagues in an international environment to ensure operational goals are met.
• Participate in on-call duties, independently solving and troubleshooting incidents and errors within defined areas of expertise.
• Coordinate the use of internal technical support and vendor support to ensure effective troubleshooting, maintenance, and efficient end-user support.
• Train and educate other employees.
• Perform non-technical team-specific tasks, such as quality assurance, process reporting, and supporting daily operations.
• Create, change, and delete user accounts.
• Prepare technical documentation.

Qualifications

YOU WILL SUCCEED IF YOU:

• Have a secondary education in Information Technologies.
• Have at least 3 years of experience managing Linux systems with Big Data applications.
• Hold verified certifications in the relevant platforms (Linux, and Cloudera or Hadoop-based applications).
• Have advanced experience in Linux server administration.
• Have intermediate experience in Cloud networking.
• Have intermediate experience in backup and storage.
• Have a basic understanding of DevOps methodologies.
• Are familiar with Agile methodology.
• Speak English at an upper-intermediate level (B2).

Additional Information

Benefits

We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:

• Financial benefits
• Benefits with focus on learning and development
• Benefits with focus on health and sport
• Benefits with focus on family and work – life balance
• Other benefits

For more information about our benefits click to Benefits

Salary

Final salary is negotiable.

We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1300 € /brutto.

Additional information

* Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation.