Join Our Mission at Sensi.AI
At Sensi.AI, we are dedicated to creating a world where every older adult receives the care they truly deserve. Guided by compassion and driven by innovation, we aim to redefine the future of caregiving. If you’re passionate about making a meaningful impact, join us in advancing Sensi.AI’s virtual assessment tool. This cutting-edge technology monitors seniors' health in their homes 24/7, delivering emergency alerts, actionable insights, and predictive analysis to enable proactive and effective care.
Here, you’ll discover exciting opportunities for professional growth, make a direct and meaningful impact on our products and company, and contribute to a mission that truly matters.
About The Role
Sensi Customer Success Managers (CSM) are the main point of contact for all of our customers post sale. In partnership with our implementation and clinical teams you will lead the renewal and growth of our existing customer base. A CSM will be responsible for building and maintaining strong relationships with our clients. This role is pivotal in ensuring that our customers achieve their desired outcomes while maximizing the value they get from our solution. The CSM will serve as a trusted advisor, helping clients to navigate our products and services, and proactively addressing their needs to ensure high levels of customer satisfaction.
This role is based in Austin, TX, with a hybrid work setup, combining in-office collaboration with remote flexibility.
Key Responsibilities
Sensi celebrates diversity and uphold equal opportunity in our hiring practices. Our approach fosters an inclusive environment that sparks innovation and reflects the vibrant communities we serve. All persons shall have the opportunity to be considered for employment without regard to any characteristic protected by applicable federal, state, or local laws and ordinances.