At ING, we put our customers at the forefront of everything we do. Through the leading products we offer, to the experience our customers have with us. A driving force behind our success is that we’re always using data to understand what it is our customers want, to enable our internal teams ensure that we’re building products and systems to meet and exceed those demands.
Join our growing Customer Interactions team as Chapter Lead - Data Science where you’ll be responsible for developing and uplifting ING’s advanced analytics capability.
Managing a local and global squad, our ideal candidate has a consulting background and who can manage the daily stand ups, review the backlog, and manage and address any impediments, who can work with data flows or any changes in technology and has excellent stakeholder management who can work across the business as required. You’ll be a gun at spotting opportunities and supporting the business with data science user cases.
You’ll have a true flair with presentations and enjoy preparing packs for senior leader and our executive team where you’ll also act as the representative for our international community with our global data science AI community and bring user case to the global team for insights and discussion. Given data science is highly governed with data ethics, you’ll own the responsible use of AI within ING Australia.
You’ll support and attend with the Tribe Lead Customer Interactions for global forums making the model risk management committee about the technicalities of AI.
If you want to work at a place where we believe that you can make the difference by using machine learning to generate data driven products and solve the most pressing data challenges, then this role is definitely one you shouldn’t miss!
What you’ll do
What we’re looking for
What’s in it for you?
About Us
At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too.
When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer.
We give people the freedom to think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered.
We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.
Sound like the kind of place you’d feel at home? We’d love to hear from you.
(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.)
Need more?
Contact Rachel Yuen on rachel.yuen@ing.com
Applications close on 10 October 2024