Company Description

The largest ICT employer in Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary’s independent survey in 2021 and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

Job Description

At Sales & Value Consulting, we empower sales across the E2E sales cycle with cutting-edge client, market and pricing insights, compelling value propositions and dedicated deal support. We enable the sales team to adopt state-of-art selling practices through advanced tools for best possible customer experience.

As one part of Sales & Value Consulting, the Sales Intelligence team connects internal and external data and provides valuable data insights and recommendations. On top, we currently build up a AI for Sales team helping sales to adopt Artificial Intelligence in the day-to-day sales work and thus enabling sellers to work more efficiently and value oriented.

As Business Operation Consultant Artificial Intelligence, you focus on the following tasks:

• AI Use Case Identification & Prioritization: Collaborate with various sales and cross-functional units within T-Systems to identify and prioritize AI use cases with the highest potential value.
• User Story Creation: Work closely with stakeholders to gather requirements and incorporate feedback into user stories.
• Development & implementation: Engage with the development team to drive the end-to-end development and implementation of AI tools. Act as a liaison between sales/business units and the development team, ensuring alignment with business goals.
• User adoption: Create training materials, documentation, and conduct workshops to facilitate seamless integration of AI tools into sales processes.
• Community Management: Establish and lead an AI@Sales community to facilitate continuous communication and collaboration. Gather business demands and user feedback on identified use cases and prototypes, incorporating insights into iterative development.

Qualifications

• You have at least 3-5 years experience in sales or sales support functions within the IT service industry.
• You have a sound understanding of the sales process within IT service companies.
• You are familiar with AI technologies and tools or willing to learn them. You are enthusiastic about utilizing new technologies to automize manual tasks or enhance value.
• You can convince others (e.g. management, sellers) about the value of AI technologies; this includes presenting in front of larger groups or management levels.
• You have project management skills: ability to plan, organize, coordinate, monitor and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives. 
• Working in agile is a plus
• You work in a focused manner, have strong communication skills and a strong hands-on mentality.
• You have very good English language skills.
• UI/UX design experience is a plus

Additional Information

* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.