Business Intelligence Data Analyst– Data Science & BI (ODS)

Open Digital Services is a tech company with a unique culture, dedicated to creating innovative products for Santander Group Affiliates. Open Digital Services is part of the Retail & Commercial Division of Santander Group, one of the world's largest financial institutions and the Eurozone's leader, we're committed to being the best Digital Bank with Branches in the industry.    

Our mission at ODS is to design and support an advanced digital and omnichannel platform, ensuring the best customer experience using cutting-edge technology. Openbank, our flagship partner, is where we develop our most advanced concepts. Be part of our Best-in-Class tech team and help us create unique value for our customers! 

Join us to tackle exciting tech challenges in an agile environment, benefiting from learning, growth, and local and international career opportunities in a modern, diverse setting.

Mission and responsibilities:

We are seeking an innovative and passionate Data Analyst to build a reference Business Intelligence Platform of the newly created function created within the Retail & Commercial Unit for Santander.

One of the main products will be the creation of dashboards that will serve as the central hub for our financial operations across multiple countries, providing critical insights and fostering data-driven decision-making. You will report to the product owner and work closely with other data analysts, data engineers, and stakeholders from various departments to ensure the dashboard meets the needs of our global business.

The main tasks of this position will be the following:

• Collecting and interpreting data from different sources in our AWS Datalake.
• Analysing results from different commercial actions and drive insights that can lead to optimizing our business.
• Reporting the results back to the relevant members of the business, using data visualization tools.
• Identifying patterns and trends in data sets, as well as automate these tasks so we can spend less time reviewing normality and more time analyzing interesting anomalous patterns.
• Defining new data collection and analysis processes from our different business verticals.
• Locate and define new process improvement opportunities.
• Ability to identify and automate recurring tasks (through scripts or dashboards).
• Create a repository of key queries (really useful queries could be interesting for the rest of the team and for your future work).
• Generate documentation of all the processes to facilitate their understanding, transfer or backup.

To be successful in the role you must have:

• +5-8 years of experience in a similar role.
• Computational Skilled Degree (Computer Science, Telecomm., etc..)
• Statistical analysis: you know the basic statistical concepts and know how to implement them in different programming languages (ideally Python or Spark, and less ideally R 😉). You know when to use different indicators and have experience summarizing data insights with them.
• Dealing with large datasets and implementing scalable solutions. You know what data cleaning means and how to interact with a data engineer.
• How to solve problems using data: analyze the problem and decompose it into different analytical components and recycle all the components you can from other projects.
• Software development: you know what git means, and how to develop your own code, test it and use it to produce actionable results. Open-source lovers get a plus if you show us your github!
• Data Visualization, and tools like Power BI (highly appreciated), matplotlib, tableau, or similar. Bonus points for QuickSight.
• You are an SQL-ninja, writing simple exploratory or efficient queries won't be a problem for you.

What do we offer?

- Joining a dynamic and agile company undergoing international expansion.

- Working in start-up mode with the support of the Santander Group.

- Competitive remuneration and attractive benefits package.

- Possibility of growth within the company and the Group.

- Collaborating on international projects in different countries.

- Excellent work environment, social clubs and frequent events.

Would you like to grow with us? Join our team!

ODS is an equal opportunity employer. All applicants will be considered as equal without paying attention to gender identity, sexual orientation, ethnicity, religion, age, political orientation, union membership nor disability status.

We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build.

The personal data you provide as well as any data generated during the selection process are confidential and will be processed by Open Bank, S.A./ Open Digital Services, S.L. with registered office at Plaza de Santa Bárbara 2, 28004 (Madrid), for the sole purpose of managing your participation in the selection processes and, where appropriate, to formalise your recruitment.  

For further information about your rights and data protection, please read the ODS/Openbank Privacy Policy applicable to this type of data processing here.