The main goal of Microsoft Technology Specialists (TS) is to win the technical decision of customers to purchase and use our technology. The TS is expected to be able to both own and win customers’ technical decisions, as well as find new opportunities through their contacts and engagements for sales specialists to pursue. As a TS, you work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate, and prove our solutions, and win the technical decision, allowing the team to achieve/exceed quarterly sales targets in your accounts. Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based technologies. 

Responsibilities

• Own technical discussions with customers leveraging processes and tools, demos, and programs using consultative sales methodology and technical expertise to influence the customer vision; establish rules of engagement (e.g., role boundaries, handoff strategies) for extended teams.
• Build technical strategy: map the agreed customer vision into a strategy, resolve concerns, preventing, and removing technical blockers, and validating a strong business case for investment and translated technology complexity into business impact.  Work with the customer, account team, and partners to orchestrate a roadmap for implementation guiding the customer to choose the best Microsoft Analytics platform and win the AI design for their needs. 
• Design the solution using your AI technical knowledge, architectural approach, consultancy skills and our methodology to win a customer’s technical decision and meet the customer’s needs; drive proof of concepts (POCs)/Pilots to create momentum for MVPs, infusing key AI technologies where appropriate and being technically proficient to do POC with hands-on-skills.
• Cross collaboration across AI, and Apps Innovation team to drive AI Design Wins and support the customer AI transformation inclusive of AI Applications and data foundation. Support the creation of new pipeline in collaboration with the Specialist and account team by identifying new opportunities within customer engagement and hand off to the Solution Specialist for pursuit.
• Be the Trusted advisor and use proactive effort to find and understand customers’ pain points and work with partners to design and offer solutions (with business case) to technical leaders by being a Microsoft AI and Analytics platform evangelist inclusive of new AI and Analytics projects plus real-time analytics, and end to end Data, Analytics and AI solutions.
• Be the Voice of Customer to share insights and best practices with Global Black Belt and Engineering, to remove key blockers and drive product improvements.
• Maintain and grow expertise in AI technologies (Azure OpenAI Service, Azure AI Services, and Azure ML and Model Catalog) and relevant Analytics, Data warehousing, Data Engineering, Data Science, and AI scenarios including Intelligent Data and Analytics Platform (Azure SQL DW, Lakehouse architecture, Fabric, Azure Databricks, Power BI) while keeping up to date with market trends and competitive insights; collaborate and share with the Data & AI technical community.

Qualifications

3+ years technical pre-sales or technical consulting experience

• OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical pre-sales or technical consulting experience
• OR Master's Degree in Computer Science, Information Technology, or related field AND 1+ year(s) technical pre-sales or technical consulting experience
• OR equivalent experience

Preferred Qualifications (PQs)

• 4+ years technical pre-sales, technical consulting, or technology delivery, or related experience
• OR equivalent experience
• 2+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.