Are you a problem solver and a fast learner? Would you enjoy working in a fast-paced, entrepreneurial environment? Do you want to be part of a diverse and driven team striving for excellence? If the answer is yes, then keep reading! 

Who We Are: 

Atheneum is a leading global insights platform servicing various clients including distinguished strategy consulting firms, renowned investment houses and well known global corporations. Our mission is to provide faster insights to empower our clients’ decision making. Through our AI capabilities we accelerate the decision-making of our clients by connecting them to the world's top professionals and industry leaders. 

Atheneum is growing rapidly, with 500+ professionals in 11 offices across the US, South America, APAC and EMEA. 

Fluent Mandarin Speaker Wanted: Associate, Client Services

Nota: Nivel de inglés de profesional y dominio fluido de mandarín son obligatorios para esta posición. No habrá excepciones ni flexibilidad sobre estos puntos. Por favor, postula con la versión en inglés de tu CV. 

Please note: Full professional English proficiency and fluent Mandarin proficiency are mandatory requirements for this role. There will be no exceptions or flexibility regarding these qualifications. Please apply with the English version of your resume. 

What We Do 

Leading firms across all industries, with a particular focus on Management Consulting and Life Sciences, trust Atheneum to connect them to the world's top professionals. By organizing expert interviews and surveys, we unlock unique knowledge and provide our clients with insights that impact their business decisions—for example, understanding how emerging technologies will evolve or which new treatments will revolutionize the healthcare sectors. 

We are one of the leading global expert networks. 

As an Associate at Atheneum, you will connect our clients with experts. Based out of our Santiago de Chile office, you will support one of the following time zones: 

• Supporting NY time zone (Eastern Standard Time {EST}) 

• Supporting San Francisco time zone (Pacific Standard Time) 

• Supporting Berlin, working 8-5 SCL time 

The role will function on a full onsite/hybrid capacity. 

About the Role 

As an Associate, Client Services at Atheneum, you will play a pivotal role in connecting our clients with top-tier experts for qualitative virtual sessions. This is a sales-oriented role requiring strong commercial acumen—you’ll need to persuade experts, negotiate fees, and meet KPI targets while ensuring an exceptional client experience. Fluency in Mandarin is critical to engage with experts and clients in the APAC region effectively. 

Your responsibilities will include: 

• Expert Sourcing and Onboarding: Identify and onboard industry experts for client projects, ensuring availability for rapid booking, with a focus on Mandarin-speaking experts when required. 

• Managing Multiple Projects: Coordinate multiple projects at once, efficiently matching clients with the right experts. 

• Fast-Paced Booking and Scheduling: Quickly secure expert sessions on short notice, maintaining organization and clarity. 

• Client Needs Understanding: Develop a deep understanding of client requirements to provide tailored expert recommendations. 

• Communication and Outreach: Use cold calls, emails, and persuasive language in both English and Mandarin to engage experts and secure their participation. 

• Negotiation & Sales Focus: Convince experts to participate in sessions, negotiate competitive fees, and ensure smooth execution. 

• Adaptability and Agility: Think on your feet, adjust to shifting client needs, and prioritize effectively in a fast-paced, high-intensity environment. 

• Client Excellence: Maintain high-quality service by managing expectations, delivering accurate recommendations, and ensuring expert sessions run seamlessly. 

Profiles We Are Seeking 

We are looking for fluent Mandarin speaker who is driven, collaborative, and resilient individuals eager to build a corporate career with opportunities for rapid growth. We are open to recruiting candidates with backgrounds in recruiting, finance, business administration, sales, or commercial engineering. If you thrive under pressure, excel at problem-solving, and have a strong commercial mindset, this role is for you. Exceptional communication and negotiation skills in both English and Mandarin are essential, as you will be balancing client expectations, expert engagement, and KPI targets to drive success. 

Please note: We are unable to proceed with candidates who do not speak fluent English and Mandarin to a professional level. 

What We Offer 

• Gross Salary of $1,500,000 CLP (Amount is “Bruto”. The “Liquido” will depend on your health insurance and pension fund) 

• Performance-based bonus of up to $800,000. Final amount will depend on performance output. (Can be higher or lower) 

• Metlife Health insurance 

• Caja Los Andes 

• Employee benefits and discounts at “Atheneum Club” 

• 10 administrative days per year as per internal regulations 

• Additional annual leave allowances per year of tenure (up to 5 years) 

• Regular team breakfasts, lunches, and team gatherings 

Here at Atheneum, diversity and inclusion is not just part of our culture, it is ingrained in our DNA. We do not discriminate in any way when assessing applications.