Applications Software Engineer

As an Applications SW Engineer, this role serves as an internal bridge between Product Management and Engineering. It involves engaging customers with software requirements/interfaces, developing custom software & providing technical support, and the main point of contact for AEye customers on embedded systems. Ideally, it requires a technical understanding of high-tech products (or sensors in particular), perception technology and their applications in various customer scenarios. Flexibility and the ability to manage multiple priorities and tasks are essential. Typical responsibilities include pre- and post-sales customer support, driving customer engagement activities, gathering requirements, executing product demos, working with the AEye engineering team, collaborating and deploying solutions. Some experience in mechanical engineering to support product modeling and simulations.

Tasks, Duties & Responsibilities:

• Supporting customer engagement in lidar deployment for non-auto markets
• Familiarity with perception applications and working with Lidar point clouds
• Supporting customer development and PoC projects with key customers
• Developing customer specific software solutions, interfaces for Lidar
• Project Management of deployment activities, including up to 20-30% travel
• Technical support for existing and potential non-auto customers
• Reporting lidar issues to engineering and collaborating as a team to resolve them
• Be the voice of the customer (VOC) in providing feedback and solutions.
• Developing test and validation plans for SW/FW releases

Essential Skills & Experience Requirements (required):

• Bachelor’s degree in mechanical engineering, or similar engineering degree.
• Experience working with external partners & stakeholders.
• Ability to interact with and discuss technical matters with engineering managers
• Great interpersonal, communication, and presentation skills
• Ability to produce documentation and concise reports with a clear structure
• Ability to handle critical customer situations and improvise as needed
• Open to travel as required (domestic or international), some heavy lifting required

Preferred Skills & Experience:

• Familiarity with Linux OS commands and operation
• Strong experience with programming languages (C++/Python)
• Strong knowledge of Perception systems: Object detection and classification
• Experience in one or more industrial markets.
• Knowledge of ROS1/ROS2 interfaces and sensor fusion
• Experience working with cloud interfaces/messaging protocols such as MQTT
• Experience in data analysis and automated test scripts
• Experience with IT and networks

Position is onsite a minimum of 3 days at our Pleasanton, CA Office

Base Annual Salary Range: $120K-150K