General information

Press space or enter keys to toggle section visibility

Name AI Specialist - 12 Month Contract Site / Location Melbourne Support Centre Ref # 12370824 Entity Australia Post Opening Date 21-May-2025 Suburb Richmond Work Type Fixed Term Full Time

Description & Requirements

Press space or enter keys to toggle section visibility

Help us deliver a better tomorrow
 Australia Post is delivering for all Australians. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.  

About the opportunity  

The Artificial Intelligence (AI) Specialist will play a crucial role in delivering advanced analytics and artificial intelligence (AI) solutions that directly support the Freight Services insights, pricing and analytics team. Operating under the guidance of the Freight Services Applied Analytics Roadmap, the role contributes to the design and execution of scalable AI and ML-based data products that unlock commercial opportunities, drive automation, and support sustainable operational excellence.

What you’ll deliver with us  

The AI Specialist will work collaboratively across Freight Services to embed intelligent analytics into core business processes—enabling faster, evidence-based decisions through insight-rich tools. This position contributes to a broader transformation agenda aimed at strengthening data-driven culture, modernising data infrastructure, and positioning Freight Services at the forefront of innovative supply chain solutions. 

You’ll also   

• Partner with the Applied Analytics Lead to translate the Freight Services roadmap into tangible, AI-powered solutions aligned with strategic priorities.
• Identify high-impact AI opportunities across freight operations, pricing, customer fulfilment, and service planning.
• Design and deploy models that enhance forecasting, decision automation, and business scenario simulation.
• Support data product development that enables strategy execution and cross-functional performance improvement.

About you  

You will be knowledgeable about potential use cases of AI solutions within business insights teams, and be able to take a critical lens on where the most impactful areas to roll out AI solutions are.

You’ll also need   

• Experience demonstrating the successful delivery of ML type activities within business environments. 
• Have strong business and commercial acumen and an ability to relate to the freight industry.
• An understanding of how to integrate AI solutions across legacy systems with limited flexibility or API access, and an ability to keep pace with evolving generative AAI, agentic AI and analytical AI capabilities. 
• Ability to design solutions within ethical and responsible guidelines.
• Excellent stakeholder relationship skills and the ability to explain processes at different levels
   

How we’ll deliver for you

• A cutting edge role, and chance to scope AI solutions within a commercial business unit of one of Australia’s largest companies
• Work across a number of business units, in a highly visible role, that could lead to future opportunities. 
• Make a long term impact within a 12 month contract
   

We’re delivering together 

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au

See and hear more about what it's like to work in business support with us: