Job Description

Where you will work: Germany/Remote 

Engineering at GoTo  

We’re the trailblazers of remote work technology. We build powerful, flexible work software that empowers everyone to live their best life, at work and beyond. And blaze even more trails along the way. There’s ample room for growth – so you can blaze your own trail here too. When you join a GoTo product team, you’ll take on a key role in this process and see your work be used by millions of users worldwide.

Your Day to Day   

As an AI Software Engineer, you will work within a well-established, cross-functional and customer-focused team capable of mastering a range of backend, frontend, and DevOps technologies to ship AI-enabled user experiences in our GoToResolve product. The landscape of remote support and ITSM tools experience a significant shift towards increased automation for proactive endpoint management and ticketing resolution. This shift provides an opportunity to empower IT agents with capabilities built on top of a modern, cloud native environment. As an AI Software engineer you will play a pivotal role in developing end-to-end features to bring this shift into the hands of our customers.

RESPONSIBILITIES 

• You will be a self-driven individual contributor and strive to excel in a fast-paced, dynamic environment 

• You will work with cross-functional teams to define, design, and ship new features.

• You will lead by example by producing extensible and maintainable code that is unit tested, code reviewed, and checked in regularly for continuous integration in automated feature-branch deployments

• You will provide and receive design and implementation evaluations and constantly improve upon those. 

• You will work in a cross-functional & remote first SCRUM team adhering to the best practices in software development. 

 What we are looking for
As an AI Software Engineer, your background will look like: 

• Bachelor’s degree or equivalent in Computer Science, Electrical Engineering, or related field is preferred. 

• Several  years of experience in software development using languages including, but not limited to JavaScript, TypeScript, Python, Java or C#. 

• Proficiency in AWS Cloud technologies (Lambdas, ECS, Kinesis, S3, etc.) 

• Proven hands on experience with Generative AI technologies

• Hands on experience on developing User facing applications using  ReactJS/Angular. 

• Good experience in developing and executing automated unit and integration tests 

• Knowledge of Configuration Management tools, CI/CD, and related tools (Git, Github Actions, Jenkins, Artifactory, Docker). 

• Good understanding of software architecture and design patterns. 

• You are always learning, are creative and open to new ideas as innovation is critical to our success. 

• Good communication skills

Good to Have:

• Experience with SQL and NoSQL databases like Oracle, MySQL or MongoDB

• Familiarity with Terraform, DataDog, Splunk and or Sumo Logic.

You’ll be working towards a shared goal with an open-minded and cohesive team that is very much the sum of its parts. At GoTo, we’re passionate about growing a diverse and inclusive work ecosystem because unique takes make us a stronger company, and Stronger Together. We’re committed to creating an inclusive space for everyone, no matter what. That’s how we’ll Be Real, Think Big, Move Fast, and Keep Growing along the way.Learn more