POSITION DUTIES AND QUALIFICATIONS 

SUMMARY OF DUTIES:

Positions assigned to this classification are primarily responsible for the development and management of IT products, aligning product strategy with business goals and customer needs.

DUTIES AND RESPONSIBILITIES:*

Position Specific Summary

The Artificial Intelligence (AI) Program Manager position at the City of Tucson’s Information Technology Department (ITD) is responsible for leading the development, implementation, and management of AI initiatives. This role is crucial in formulating AI strategies, establishing standards, and ensuring the effective integration of AI technologies to enhance business operations and achieve organizational objectives.

Work is performed under the supervision of the Information Technology Manager. This position exercises supervision over Artificial Intelligence personnel.

• Formulates AI use standards and guidelines by establishing best practices for AI project management and deployment. Establishes and monitors compliance to processes and policies to ensure minimal risk and potential misuse per City risk tolerance. Ensures compliance with legal and ethical standards though monitoring and identifying risk within all AI programs.

• Leads AI adoption and implementation strategies. Engages stakeholders for AI-driven solutions adoption to outline recommendations. Develops and executes strategic plans for AI integration though roadmaps and framework. Identifies and champions AI use cases for City goals & strategy.

• Oversees and maintains AI applications and tools. Conducts AI tool performance reviews, updates, and integrations. Collaborates with IT for technological integrations. Manages AI portfolio, standards, and directly oversees high risk AI products and solutions.

• Develops a system for monitoring AI initiatives’ performance to ensure compliance. Assesses effectiveness and impact using data-driven metrics. Reports progress and challenges to senior management. Enacts restrictions or removal of AI or users violating and exceeding risk tolerance.

• Provides leadership, support, and training for AI personnel. Reviews employee timecards. Resolves employee concerns as needed. Assigns tasks, set goals, monitor progress, and ensure team members understand their roles and responsibilities.

• Designs and implements AI training programs. Promotes a culture of continuous learning and innovation. Enhances employee capabilities to contribute to AI projects. Leads and directs work of employees on IT sponsored City AI projects.

• Establishes partnerships with academia, industry, and technology experts. Represents the city in AI-related forums and conferences. Leverages external expertise for innovative AI solutions. 

• Assists in special projects.  Maintains knowledge on current developments and practices. Provides backup as needed. Assists in resolving a variety of related issues. Performs other duties as assigned.  

Working Conditions

Mostly office environment.

* All duties, responsibilities listed are subject to change.

MINIMUM REQUIRED QUALIFICATIONS:

Education:

Bachelor's degree

Work Experience:

Three (3) years of directly related experience

License:

Any combination of relevant education and experience may be substituted on a year-for-year basis.

ADDITIONAL MINIMUM REQUIRED QUALIFICATIONS:

Education:

Bachelor's degree

Work Experience:

-Three (3) years of directly related experience

Skills:

License/Certifications:

Languages:

PREFERRED QUALIFICATIONS:

Advanced Degree: Master’s or Ph.D. in Computer Science, Data Science, Artificial Intelligence, or a related field.

Experience: At least three years experience in Governance of AI or similar autonomous / advanced solutions within public or private sectors.

Technical Experience: Deep understanding of machine learning, natural language processing, and AI framework development.

Analytical Skills: Strong analytical and problem-solving skills with the ability to analyze complex data and translate it into actionable strategies.

Ethical Understanding: Knowledge of ethical considerations in AI and experience in developing guidelines that ensure AI use aligns with public values and regulations.

Innovation and Leadership: Demonstrated ability to lead innovative projects and initiatives, with a keen interest in exploring new technologies and AI applications for public benefit.

ADDITIONAL POSITION INFORMATION:

Position Title:

Information Technology Product Manager

To view the full job profile including classification specifications and physical demands click here.

Department Name: 

Information Technology

Department Link: 

No Website

Recruiter Name:

Liliana Almeraz

Recruiter Email:

ccs_hr@tucsonaz.gov

FTE%:

100

FLSA:

Exempt

Position Type:

Regular COMPENSATION & BENEFITS Full Hourly Range: $35.37 - 61.01 USD

The Full Hourly Range reflects the City of Tucson's pay range at the time of posting. The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

 

The City of Tucson offers a generous benefits package for benefit-eligible positions.The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings.

With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours.

You can learn more about our benefits at https://www.tucsonaz.gov/Departments/Human-Resources/Employee-Benefit-Snapshot.

POSTING INFORMATION 

Posting Close Date: 

Applicants must submit their completed application by 09-28-2024 at 11:59 p.m. MST

APPLICATION INSTRUCTIONS

Please see the special application instructions below and follow the directions for applying to this position.

Special Instructions:

Physical and lifting abilities/requirements are determined by position and are included in the position description.

Background Check:  This position has been designated to require a criminal background check. 

 

CITY OF TUCSON IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER and does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status.  If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD).  Click for more information from ACRD about employment discrimination and how to file a complaint with ACRD 

The City of Tucson employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. 

The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at EmployeeLeaves@tucsonaz.gov or 520-791-2619.   

  

City of Tucson is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer. 

 

Questions? If you need assistance applying for any position, please contact recruitment@tucsonaz.gov or 520-791-4241​.

ccs_hr@tucsonaz.gov