Job Description

As the Product Manager within an AI/ML product team, you will work with the Product and Tech leads to scope & drive the successful delivery of complex technology projects and programs that will help reaching business goals across the world's largest bank.

Your strong analytical reasoning, relationship building & knowledge of AI & software will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals and value.

You will communicate effectively with various levels of business and technology stakeholders including senior executives and foster productive working relationships and better decision-making.

What you will be working on?

• Drive the end-to-end AI & software product development process, from ideation to launch. 
• Define and prioritize AI product requirements, user stories, and acceptance criteria based on customer and business needs, data, and feedback. 
• Conduct user research, market analysis, and competitive benchmarking to validate hypotheses and inform product decisions. 
• Measure and evaluate AI services performance, user behaviour, and customer satisfaction using qualitative and quantitative methods. 
• Develop and maintain a AI/ML platform roadmap to guide the organization's AI/ML initiatives and ensure alignment with business objectives.
• Develop and execute comprehensive project plans, incorporating technical requirements, resource estimates, and timelines to ensure smooth delivery of technology solutions
• Act as Scrum Master / Product Manager utilising scrum, kanban & SAFe to deliver technical releases with Data Scientists, ML Engineers, Cloud Engineers & DXD.
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project momentum

Required:

• Significant product & program management experience in the AI & software industry
• Self starter, ability to drive change in challenging and complex environments whilst delivering continuous results.
• Experience in organizing, researching and analysing client needs. You bridge the technical and business worlds, ensuring we are building the right products with a combination of vision, market/user/competitor research and usage metrics
• Experience in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
• Experience in AI technical program management, leading complex technology projects and programs in a large organization
• Experience running agile within AI team & utilizing backlog refinement, sprint planning, stand ups, retrospectives & sprint reviews.
• You have strong leadership skills and the ability to independently own products or a portfolio of products end-to-end. You have a strong track record of product deliveries
• Knowledge of the ML workflow, spanning from annotation, model training, model serving, scoring, pre/post processing, productionization and feedback capture

Desirable

• Knowledge of Cloud (AWS) computing and architecture, data management technologies, and ML platform tools

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
   We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.