Area Description: 

The AI Transformation Program is a initiative within GCTIO created to lead the definition and execution of the AI transformation roadmap on the global technical areas and provide support and follow up the AI transformation initiatives in our main Operators. This new initiative is acting as technical interface and technological coordination between the global areas with the deepest knowledge of the latest advancements in AI technologies, tools, and methodologies relevant to the telecom industry, stakeholders across various business units to understand their unique business requirements and challenges, Operators for bringing live the AI transformation program and unlock new opportunities for growth and innovation in the rapidly evolving telecommunications industry.

Mission:

The AI Manager will support the AI Transformation Program and the different workstreams defined in the initiative. The mission of the AI transformation program is to drive the integration of artificial intelligence (AI) solutions across our organization and their use in the network technical areas. You will be part of team to instrumental in leveraging AI technologies to enhance operational efficiency, improve customer experiences, and foster innovation in our telecommunications services.

Main Duties & Responsabilities:

The AI Manager will support and work closely with the team to:

• Evolve Telefonica AI Strategy in Networks and Systems
• Lead and Coordinate the planning, execution, and monitoring of AI main project working together with the global and local AI CoEs and ensure the timely delivery and alignment with strategic objectives.
• Be the primary point of contact for stakeholders involved in AI initiatives, including business leaders, data scientists, software engineers, and external vendors.
• Promote the communication, manage expectations, and address concerns to foster collaboration and drive project success.
• Promote collaboration both internally and towards the industry to bring knowledge to Telefónica about this technology in constant evolution to drive new AI applications in the company.
• Identify the potential risks and challenges associated with AI Transformation Program, such as data quality issues, technical constraints, and regulatory compliance requirements. 
• Work with the experts in developing mitigation strategies and contingency plans to minimize disruption and maintain project momentum.
• Define/Establish key performance indicators (KPIs) and metrics to track the progress and impact of AI initiatives. Support on the generation of regular dashboards to provide stakeholders with visibility into project status, milestones achieved, and outcomes delivered.
• Track the allocation of human and financial resources across AI projects in the different network process, ensuring efficient utilization and cost-effectiveness. 

STRONG RELATIONSHIP WITH
Telefonica GCTIO Responsible

Telefónica´s Network Process Expert 
Telefónica's AI in-house experts to drive new AI applications
Telefonica's AI CoE resources both global and in the different local operation.

Specialist Vendors  

Nature of Problems & Challenges:

Part of the team to leverage the AI Transformation program, involves overcoming challenges such as cultural resistance to change, data quality and availability issues, talent shortage in AI expertise and the complexity of integrating AI with existing systems and processes.

Education required:

University/bachelor’s degree in computer science, Data Science, Engineering, or a related field.

AI/Data Master’s degree is a plus

Skills and experience required:

• 5+ years in a technical role (3+ years in an Artificial intelligence role)
• Capabilities in a range of AI techniques (e.g. GenAI, supervised and un-supervised machine learning techniques, deep learning, graph data analytics, statistical analysis, time series, geospatial, NLP, sentiment analysis, pattern detection, etc.).
• Experience in Telco Industry
• Experience with programming languages such as Python, R, or Java, as well as data analysis tools as Tableau is a plus.
• Experience with cloud platforms (e.g., AWS, Azure, GCP) is a plus.
• Strong analytical and problem-solving skills
• Effective Communication - Communicate in a clear, precise, and structured way.
• Collaboration - Co-operates well with others, shares knowledge and information with others in the pursuit of team goal.
• Service Orientation - Cooperative and supports others; attaches importance for being able with the own work to serve others.
• Result Orientation - Gets tasks through and delivers results reliably.

Lenguages:

• Spanish
• English
• Portuguese will be valuable.

If you join us, we offer you...

• Work in a dynamic team and be part of challenging projects that will allow you to play a leading role in the transformation of the company.
• An interesting package of social benefits (luncheon vouchers, health, life and accident insurance, pension plan, flexible compensation plan...).
• A flexible working environment with hybrid models of face-to-face and telecommuting.
• Access to a wide range of continuous learning opportunities for you to grow with us.
• Participate in volunteering programmes, social actions, international mobility, off-site...

 
#UnidadesGlobales#CTIO

If you join Telefónica
You join almost 100 years of history, a team of 106 nationalities present in more than 35 countries. You join a team that works to connect people wherever they are, without borders. A team that is leading the digital revolution with the enthusiasm of the first day in all our businesses, creating the best digital ecosystem for our clients: Network, IoT, Cloud, Cybersecurity, Innovation, etc. At Telefónica you have everything you need to create the best version of yourself. We need people like you to join this great challenge, who want to create the Telefónica of tomorrow.
 
At Telefónica we are committed to new ways of working and we are leaders in the implementation of Digital Disconnection under the "Disconnect to Reconnect" principle.
You join a company whose activity is governed by its code of ethics, Our Responsible Business Principles. We are looking for people who identify with them, who help us make decisions based on integrity, commitment and transparency and who are committed to ethical management, promoting fairer and more sustainable social and environmental development.
 
#WeAreInclusive
We strongly believe diverse and inclusive teams become more innovative and they achieve improved results. Telefonica aims to promote and guarantee a place for everyone, just the way we are: gender, age range, sexual orientation and/or identity, culture, creed, disability or any other personal condition.