Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Trust & Safety
Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

Responsibilities
- Leading efforts in navigating XFN projects or requests, creating and implementing prioritisation and scoring models for better assessment, before developing systematic solutions as a pillar POC;
- Coordinating with your XFN and ADSO ( AI Data Service Ops) counterparts to ensure high-quality and consistent implementation of global projects in all regions;
- Conceptualising, designing, and implementing groundbreaking business models and pre-packaged services;
- Identifying areas of improvement and running improvement projects in all operational aspects globally.

Qualifications

Minimum Qualifications
- Bachelor's degree or above is required.
- Solid understanding of business models and products within the consumer technology space and/or internet safety.
- Exceptional communication and quick-learning skills, ability to understand existing and new moderation business logic, metrics, and process quickly.

Preferred Qualifications
- Proficiency ( both written and verbal) in Mandarin and full proficiency in English due to working with the Chinese market.
- Experience in labelling is a big plus.
- Solid Project/program management expertise, competent at multi-tasking, prioritising cross-functional global projects, and providing comprehensive solutions;
- Keen ability to dissect complex information, identify patterns, and draw insightful conclusions.
- Flexible with work schedule and different time zones- Global scope.


TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.