About the team

Zillow teams across engineering, product, marketing and analytics are building products to help customers unlock their next life chapter. We apply many AI models - such as the Zestimate for price predictions or recommenders for personalizing content - with a variety of impact on our customers. In addition, many new ML/NLP models are being considered for solving our newest business priorities. The Ethical AI team's mission is to identify, measure, understand and help alleviate any disparate impact caused by our AI models.

About the role

We are hiring interns (remote positions) for summer 2025! Learn more about our work at www.zillow.com/tech/.

As an intern, you will have the opportunity to innovate for our customers and business, evolving key systems like content creation, search and ranking. We seek dedicated students interested in pushing the state-of-the-art in high-impact research areas such as NLP, LLMs, Conversational AI, Fair Housing Alignment and Ranking.

Our team has an open attitude towards research, and we encourage publications and continuing collaborations. Previous interns have successfully submitted and published their work at prestigious conferences through their research and team efforts. For more information, please visit: https://github.com/zillow/as-research.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $104,000.00 - $166,000.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.

Who you are

• Is a PhD graduate student working towards a degree in computer science, NLP, machine learning, fairness, or another applicable field.

• Has good publication record or is highly motivated towards publishing at top-tier scientific conferences (such as ACL, NAACL, EMNLP, NeurIPS, COLING, ICML, FAccT)

• Strong understanding of ML and NLP fundamentals

• Experience with common deep learning frameworks

• Experience in curating large scale datasets

• Experience with training/fine-tuning BERT, BART, T5, GPT, other LLMs for NLP tasks

• Experience with LLMs including new modeling techniques, prompt engineering, retrieval augmented generation

• Experience with fairness and building trustworthy embeddings, models are a plus

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.