at Philips
Full TimeThis position gives you the opportunity to deploy and support IT solutions such as Advanced Visualization (AV) and Artificial Intelligence (AI) for radiology, offered by the Philips Health IT division. These information management solutions help medical teams better care for millions of patients.
Key Responsibilities:
Install and configure CI IT solutions: Advanced Visualization (AV) application server and Artificial Intelligence (AI).
Perform software upgrades to ensure optimal performance.
Provide remote support, managing customer calls and resolving issues.
Validate prerequisites and deploy technical solutions according to project schedules.
Validate proposed solutions in pre-sales and provide custom solutions to customer requests.
Develop detailed technical documents for configurations and settings.
Ensure the successful production rollout of installed solutions.
Share user feedback and suggestions for system improvements with Quality and Development teams.
Review customer feedback to make recommendations for engineering changes, if necessary.
Participate in project retrospectives to identify areas for future improvement.
Team Dynamics:
You will be part of the Healthcare Informatics Operation team, joining a dedicated Clinical Informatics team of project managers. You will work closely with technical and application consultants and interact with sales teams. Your role requires interaction with healthcare professionals in radiology and hospital IT departments to integrate our AV/AI solutions into clinical workflows.
Your role:
Bachelor's, Master's, or Engineering degree in Computer Science.
Minimum of 2 years of experience in IT deployment and/or IT support, ideally in a hospital setting.
Excellent IT skills, along with strong team spirit, interpersonal skills, and pedagogical abilities for customer service excellence.
Strong client, solution, and results orientation.
Fluent in English.
Expertise in medical IT, including mastery of hospital workflows and relevant standards.
Proficient in IT troubleshooting and logs analysis correlated to solution usage.
Technical Knowledge Required:
DICOM Interface and HL7 Interface.
Hospital network protocols and limitations.
Windows servers, virtualization (Hyper-V, VMware)
SQL databases.
Application server management.
Understanding of hospital workflow actors (GAM, HIS, RIS, PACS, Modalities).
If you are passionate about integrating cutting-edge technology into healthcare and possess the required expertise, we invite you to apply for this position and become a part of our mission to improve patient care through innovative IT solutions.
Apply now to join Philips' dedicated team and make a significant impact in the healthcare industry.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This role is an office role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
