Company Description

About SEEK

SEEK’s portfolio of diverse businesses make a positive impact on a truly global scale. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We create world-class technology solutions to connect more people to relevant employment, education, small business and volunteer opportunities. We have a culture of high-performance in our workplaces and celebrate the diversity of our employees who contribute to the success of our organisation.

Life at SEEK

SEEK’s purpose is at the centre of everything we do. Our SEEK, which defines the way we work, is all about what makes us unique and a little bit different. Passion, Team, Delivery and Future are our principles that drive innovation and creativity. SEEK strives to support employee wellbeing by providing an amazing experience at work which led us to being named AFR BOSS Top 10 Best Places to work in technology for the fourth year in a row. We are proud to work in an environment that's inclusive where everyone's unique ideas, experiences and perspectives are valued.

Our award-winning head office in Cremorne (just a 4 min walk from Richmond station) provides an exceptional space to collaborate with colleagues. The building provides sweeping views of the city, a games area, sit and stand desks at every workstation, modern end-of-trip facilities and Thursday night drinks which gives our people an opportunity to connect in a social setting.

Job Description

The Team

AI for SEEK team is part of the broader SEEK AI Group which includes over 200 AI professionals delivering AI services for our core products under the Group Executive, AI. The AI for SEEK team is responsible for driving operational excellence and continuous improvement within SEEK by identifying, testing, developing / adopting innovative AI solutions that improve productivity and operational efficiency.
This role reports to the Head of AI Transformation.
 

About the role 

As the Senior AI Transformation Analyst, you will play a key role in SEEK's strategic AI adoption journey, driving enterprise-wide transformation that enhances operational excellence and market competitiveness.. You will work closely with teams and leaders across SEEK to educate the business on AI capabilities and risks, identify and prioritise opportunities, run experiments, procure and implement AI tools, and track and report on benefits.  

This dynamic and ambiguous space demands critical thinking and a flexible mindset, combining knowledge of AI capabilities with SEEK’s operational and marketplace goals and strong commercial and problem solving skills.
 

Responsibilities 

•  Strategic AI Transformation: Strategic AI Transformation: Lead development of long-term AI strategies aligned with SEEK's business objectives. Independently manage complex, high-value transformation projects from conception through implementation, including budget oversight and investment planning.
• Business Process Optimisation: Analyze workflows to identify AI enhancement opportunities and handle ambiguous, enterprise-wide challenges requiring cross-functional collaboration. Partner with senior stakeholders to optimize processes and translate business needs into technical requirements.
• Project & Change Management: Oversee project deliverables while building stakeholder relationships to secure adoption buy-in. Conduct impact assessments and develop implementation plans that address potential challenges and ensure projects meet timelines and objectives.
• User Education: Collaborate with L&D, RAI, workplace experience and functional teams to design and deliver training programs to educate users on new processes, AI tools and technologies. Provide ongoing support and resources to ensure successful adoption.
• Performance Monitoring and Optimization: Monitor the performance of AI solutions, capture feedback and identify opportunities for optimization. Collect and analyze data to measure the qualitative and quantitative benefits of AI initiatives, and make data-driven recommendations for improvements.
• Innovation and Continuous Improvement: Stay up-to-date with the latest trends and advancements in AI and digital transformation. Propose innovative solutions and continuous improvement initiatives to enhance business processes and drive commercial growth.
•  AI Community Development: Establish a community of practice to drive better AI adoption across SEEK including building a library of prompts and chatbots, identification of opportunities and building a core team of AI expertise to drive everyday innovation on the ground.

Qualifications

Skills and experience 

• Demonstrated expertise in business process analysis, project coordination, and change management. 
• Strong commercial acumen with a solid understanding of AI concepts, capable of translating qualitative and quantitative metrics into business benefits/ROI. 
• Strong aptitude for learning and a keen interest in emerging AI concepts and current industry trends. 
• Excellent critical thinking, problem-solving, research, and analytics skills.
• Experience with Salesforce, Workday, marketing automation, and conversational AI technologies is highly preferred.

Other Qualifications, Skills and Experience 

The following experience is preferred, but not essential:  

• 5+ years of experience in AI transformation, business analysis, or related fields
• Demonstrated success in delivering multiple complex initiatives with measurable business impact
• Proven ability to independently manage high-value transformation projects from ideation through execution

Additional Information

Permanent Perks
At SEEK we offer:

• Annual Performance Bonus Plan
• Paid and unpaid leave benefits including Personal Flexi Days and Volunteer Days, as well as the opportunity to purchase additional leave
• Support for parents with 14 weeks paid primary carers leave and 2 weeks paid leave for partners
• SEEK is committed to operating sustainably, certified carbon neutral for its business operations (through Climate Active), purchasing renewable energy for our office and working-from-home emissions and a target for net zero by 2030. 
• The opportunity to work from anywhere for up to 4 weeks per financial year

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those candidates with the eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.