Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (your why)

As an AI Developer at Datacom, you will be responsible for creating and enhancing powerful AI-driven tools that empower our business and customers. This role involves developing scalable solutions that leverage cutting-edge AI technologies, with a strong focus on improving efficiency, automation, and overall business operations.

You will work closely with cross-functional teams to identify opportunities for AI integration, build intuitive user-facing tools, and drive the adoption of AI capabilities throughout the business. Additionally, you'll be a key advocate for AI solutions, helping internal teams and customers understand, embrace, and implement AI-powered processes that deliver significant value.

Your work will be instrumental in transforming business practices, supporting customer success, and leading the charge in innovative AI adoption.

What you'll do:

• Design, build, and deploy scalable AI solutions that improve operational efficiency and automation for internal teams and customers.
• Collaborate with cross-functional teams to identify opportunities where AI can deliver measurable business value.
• Develop intuitive, user-facing tools and APIs that make AI capabilities accessible and easy to use.
• Stay across the latest AI trends, models, and tools, and bring innovative ideas into solution design.
• Advocate for the adoption of AI across Datacom by presenting solutions, conducting workshops, and producing clear documentation.
• Support the end-to-end AI project lifecycle, from ideation and prototyping through to production deployment and monitoring.
• Contribute to establishing best practices, frameworks, and reusable components for AI development at Datacom.
• Work closely with customers to understand their needs and tailor AI solutions that solve real-world business challenges.
• Help shape Datacom’s AI strategy by participating in internal communities of practice and external thought leadership initiatives.
• Ensure solutions meet security, ethical, and compliance standards for responsible AI use.

What you’ll bring 

• Python expertise: Strong skills in building LLM applications, integrating APIs, and deploying machine learning models.
• Frontend development with React: Ability to create intuitive, interactive UIs that showcase AI-driven capabilities.
• Applied AI knowledge: Hands-on experience working with foundational models, vector databases, retrieval-augmented generation (RAG), basic fine-tuning, and prompt chaining techniques.

Experience:

• Proven track record of delivering AI-powered features and systems - not just experimenting, but building solutions that are used in production.
• Strong understanding of the engineering challenges involved in deploying AI at scale, including managing latency, handling token limits, and monitoring model performance (e.g., hallucinations).
• Ideally experienced with Machine Learning Operations (MLOps), evaluation pipelines, and integrating AI capabilities into broader product development workflows.
• Familiarity with industry-standard tools and frameworks such as LangChain, AutoGPT, local models, and other leading open-source AI projects.

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.