Solutions Consultant (All Levels) – Enterprise
Location
Remote
Level
Senior
Department
Business Development
Type
Full - Time
Salary
Job Description
Posted on:
October 20, 2023
The Bluecore Solutions Consultant (i.e. Sales Engineer) serves as the technical expert throughout the sales process. This person develops a thorough understanding of our prospect and customers’ business challenges and technical needs to effectively communicate and translate that understanding into innovative technical retail solutions.
Responsibilities
- Supporting Sales with your deep product knowledge and general technical and retail expertise while helping position Bluecore’s marketing technology to leading retail/eCommerce companies
- Assertively serving as the main authority in sales meetings for all product and technology-related topics.
- Delivering technical and/or product demos and presentations that emphasize the differentiated value of the Bluecore platform.
- Communicating highly technical concepts to a variety of audiences, from IT and marketers to executive-level decision-makers.
- Analyzing and evaluating the technical structure of the websites of prospects, to ensure compatibility with Bluecore technology.
- Assisting with management of the Bluecore product demo environment to ensure that our team delivers great product demos.
- Training and enabling the sales team, specifically pertaining to the topics of product, technology, and competitive positioning.
- Working cross-functionally between teams, including sales, customer success, marketing, product, and engineering.
- Writing answers to and being generally accountable for written RFPs and security questionnaires.
- Staying up-to-date on competitive solutions, products, and services.
- Developing small-scale coding projects that support Bluecore demo processes and front-end PoCs, as needed.
Job Requirements
- B.S. Computer Science, Software Engineering, MIS or equivalent technical experience. You need not be an engineer, but you must be a general technologist.
- Minimum 5-7 years experience in pre-sales consulting or a similar customer-facing role with experience in marketing technology. Experience at the intersection of retail and martech is a major plus.
- Experience with JavaScript programming and Email Service Providers (ESPs), Customer Data Platforms, and eCommerce platforms is a significant plus.
- Intermediate-level knowledge of a broad range of web technologies, including: HTML, CSS, JavaScript, Python, REST APIs, eCommerce platforms, tag management, git.
- Excellent communication and presentation skills. You will be writing and talking a lot, so this is one of the most important aspects of the job.
- An ability to simplify complex topics, and always relate technical explanations back to the business value of the product.
- Ability to connect prospect/customer’s pain with the value that Bluecore solutions create.
- Quick, on-your-feet thinking, especially in meetings where you might be asked rapid-fire questions.
- Problem-solving skills that enable you to identify the best solutions, given a list of prospect business requirements.
- An intrinsic curiosity and desire to always learn more, in order to keep up with both Bluecore’s rapid pace of development and the broader industry.
- Must be comfortable working day-to-day with cloud-based workflow tools, such as Salesforce, Google Apps, and Slack.
- Ability to travel up to 20% and authorization to work in the USA.
