Aircall is a place where voices are valued.
Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 18,000+ customers (and growing) to make authentic, human connections.
Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, or at home – everyone has a voice that is valued.
Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.
About the Team:
The data team is the backbone of Aircall’s decision-making approach. We deliver cutting-edge data products, tools, and actionable insights that drive revenue, profitability, product development, and a delightful customer experience. As a Data Science Manager at Aircall, you will be responsible for defining and implementing a comprehensive data strategy that aligns with the company’s strategic goals. You will lead initiatives that harness the power of AI, machine learning, and advanced analytics to enhance business operations and drive success. You will oversee the full lifecycle of data science projects, from model conception and training to deployment and continuous improvement.

What you’ll do:

• Develop and execute a data strategy that supports Aircall’s business objectives.
• Lead innovative projects using AI, machine learning, and data engineering to optimize operational efficiency and drive business growth.
• Manage the end-to-end lifecycle of data models, including design, development, deployment, and refinement.
• Promote a culture of experimentation by designing and implementing A/B tests to measure the impact of data-driven decisions.
• Educate and upskill teams on the latest advancements in AI, ML, and analytics, fostering their application in product development and business processes.
• Collaborate with data engineering and AI platform teams to anticipate future requirements and enhance the data infrastructure.
• Establish and uphold best practices in data science, analytics, and data engineering, ensuring high standards in data governance and insight generation.
• Communicate complex data concepts and insights clearly to stakeholders of varying technical expertise.
• Build and maintain strong relationships with stakeholders by addressing their core needs and providing data-driven solutions.

What you'll bring:

• 8+ years of experience in data science, machine learning, or statistical modeling, with a minimum of 3 years in a leadership position.
• Proven experience in applying theoretical models to solve real-world problems.M .S. or PhD in Statistics, Computer Science, Mathematics, Operations Research, Physics, or Economics.
• Passion for developing data-driven solutions using machine learning and AI.Proficiency in SQL, Python, or other programming languages, as well as statistical/mathematical software.
• Strong foundation in statistics, machine learning, operations research, and causal inference. Experience in NLP or Bayesian testing is an advantage.
• A natural curiosity and a proactive approach to problem-solving.Demonstrated success in building and leading high-performing data science teams

Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.
Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.
We’re creating a place where great people trust one another and thrive together.
People flourish at Aircall and now is the time to be part of the team and the journey we’re on.
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities💆‍♀️ Our people matter, work-life balance is important at Aircall📚 Fast-learning environment, entrepreneurial and strong team spirit🌍 45+ Nationalities: cosmopolite & multi-cultural mindset💵 Competitive salary package & equity🏨 Medical, dental, and vision insurance is 100% covered📈 401k plan with company matching!✈️ Unlimited PTO — take the time you need to come to work feeling great!⭐️ Wellness, commuter, and childcare reimbursements💚 Generous parental leave policy
DE&I Statement: At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. 
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.  
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
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