What you'll do

• Manage schedules: Coordinate and optimize calendars, ensuring smooth day-to-day operations while balancing priorities.
• Handle communications: Serve as a key point of contact for internal and external stakeholders, managing emails, calls, and correspondence.
• Facilitate meetings: Schedule, prepare agendas, take notes, and follow up on action items to ensure progress.
• Streamline operations: Improve administrative processes, optimize workflows, and identify ways to enhance efficiency.
• Support travel and logistics: Arrange travel, accommodations, and itineraries for customer meetings, speaking events, staff meetings, board meetings, team events, etc.
• Sensitive information management: Handle sensitive information with discretion and professionalism.
• Cross-functional collaboration: Work closely with teams across the company to support strategic initiatives and ensure alignment.

Background we're looking for

• 3+ years of experience as an Executive Assistant, Chief of Staff, or in a similar high-performance administrative role supporting executives at a high-growth tech company.
• Proven ability to manage complex schedules, coordinate meetings, and handle communications with professionalism and discretion.
• Strong organizational and time-management skills, with a proactive approach to problem-solving.
• Excellent written and verbal communication skills, with the ability to interact effectively at all levels of the organization.
• Ability to work independently in an ambiguous environment with little direction, prioritize tasks, and thrive in a fast-paced company.

Experience we’d be particularly excited about

• An understanding of healthcare or fintech.
• Familiarity with tools like Google Suite, Notion, Slack, Zoom, etc.
• A strong sense of ownership, adaptability, and an ability to anticipate needs before they arise.
• A track record of building systems from scratch and improving operational efficiency.

What to expect

We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you’ll be doing every day as best we can, and we move quickly. Here's what to expect:

• 30 minute Zoom meeting with a recruiter to talk through your background and interest in Thatch
• 30 minute Zoom meeting with the hiring manager to dive deeper into your experience and the role
• 30 minute Zoom meeting to meet 2-3 members of the team
• 30 minute Zoom meeting with our founders to discuss your approach to culture and our operating principles

About Thatch

We’re a fully distributed early stage company using technology to change the way America does healthcare. We’re a happy, friendly, high-velocity team. You can read more on Thatch here.