AI UX/UI Designer

Location: Poland - Hybrid

At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management.

Our secret?

A culture that’s fast, flexible, and fiercely entrepreneurial. We move quickly, think creatively, and always put our people first.

We’re passionate about growth - both for our clients and ourselves - and that means attracting the very best talent to join us on this exciting journey.

We’re proud to be:
• Trailblazers in banking, payments, capital markets, wealth, and asset management
• Champions of an agile, nimble, and innovative work environment
• Dedicated to building a team of top-notch professionals who share our drive and vision

PROJECT OVERVIEW

The Group AI Management and Strategy (AIMS) team leads strategic AI initiatives, helping accelerate the adoption and delivery of Artificial Intelligence and Machine Learning (AI/ML) solutions across the organisation. We focus on building shared platforms and capabilities, enabling AI technologies, ensuring responsible development, strengthening governance, and shaping the Group-wide AI Strategy.

Right now, we’re expanding the use of Generative AI to support our colleagues in working smarter and more efficiently – always in a secure and responsible way. We’re looking for a UI/UX Designer to help shape the user experience and design the interface of our in-house, LLM-based productivity tool.

In this role, you’ll combine rapid prototyping, close collaboration with cross-functional teams, and continuous user feedback to create a best-in-class productivity app for our colleagues across the bank.

RESPONSIBILITIES:

Design Leadership

• Execute a user experience strategy that aligns with the goals of the LLM-based productivity tool, ensuring it meets the needs of colleagues and enhances productivity.
• Support the design standards by utilising CX best practices, libraries, and frameworks to build production code and deliver a best-in-class experience for end users.
• Ensure that the interface is not only functional but also visually appealing and intuitive to the users.
• Report on UX impact using qualitative and quantitative metrics.

Cross-Team Collaboration

• Collaborate with various teams, including product owners, developers, and users to integrate design solutions that support business objectives and user needs.
• Work in a structured manner to align with Technology and Product teams: JIRA, Kanban boards, and CICD pipeline (Azure Devops Pipeline).

User Research & Analysis

• Collaborate with Engagement Lead and participate in user research and journey design where required to gain better insight into user requirements, trends and habits.
• Analyse user research data to inform design decisions and improve user experience.
• Stay abreast of industry trends and incorporate innovative design practices to maintain the application as a best-in-class productivity tool.

REQUIREMENTS:

Experience and Knowledge:

• Experience in UI/UX design, specifically with web applications, design systems, and user research.
• Experience with user research methods to inform design decisions.
• Knowledge of emerging technologies such as Artificial Intelligence and Generative Artificial Intelligence (AI/GAI).
• Exceptional interpersonal and communication skills, with the ability to articulate AI concepts to technical and non-technical audiences.

Skills and Qualification:

• Strong written and verbal communication skills to effectively convey information to users and engage stakeholders.
• Strong ability to analyse data and translate insights into strategic actions and design.
• Proactive attitude, self-motivated, goal-oriented, and passionate about staying up to date on the latest technology advancements and their benefits to financial services.

ONLINE RECRUITMENT PROCESS STEPS:

• Screening call with the Recruiter
• Competencies interview with Capco Hiring Manager
• Client’s interview
• Feedback/Offer

We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on diverse projects.